Senior Manager Ecommerce

Engage Partners Inc.; New York (NY); On-site; USD 120,000 - 125,000; Full time

Job summary

A leading digital services company in New York is seeking an experienced E-Commerce Senior Manager to lead day-to-day digital operations and optimize sales performance. The successful candidate will ensure operational efficiency while mentoring junior staff and collaborating across various teams. With a focus on strategic planning and execution, this role offers competitive compensation and a chance to develop in a growing organization.

Qualifications

• 7 years of experience in E-Commerce or Digital Retail Operations.
• Strong understanding of e-commerce platforms and digital ecosystems.
• Excellent project management and cross-functional coordination skills.

Responsibilities

• Lead day-to-day digital operations and optimize sales performance.
• Track daily sales and margin performance by channel.
• Monitor returns and customer feedback for ongoing optimization.

Skills

E-Commerce or Digital Retail Operations

Project Management

Cross-functional Coordination

Analytical Skills

Reporting Abilities

Job description

E-Commerce Senior Manager

Located on‑site in Nassau County, Long Island, the E‑Commerce Senior Manager will join Engage Partners Inc. to blend strategic direction with hands‑on execution in a fast‑paced environment.

Base Pay Range

$120,000.00/yr – $125,000.00/yr

Role Summary

The E‑Commerce Senior Manager will lead day‑to‑day digital operations, optimize sales performance, and drive alignment across cross‑functional teams. You’ll ensure that campaigns, channel operations, and reporting flow seamlessly while shaping long‑term digital growth.

Key Responsibilities

• Business Execution & Reporting
  • Track daily sales and margin performance by channel
  • Deliver weekly dashboards to leadership and Finance
  • Surface variances and recommend actions around pricing, inventory, and promotions
• Project & Launch Management
  • Oversee the product launch calendar across Amazon, DTC, and Retail.com
  • Ensure assets, pricing, and inventory are ready for launch
  • Align timelines with Brand and Creative teams
• Operational Control
  • Partner with KDC and 3PL teams to ensure order accuracy and on‑time delivery
  • Monitor returns, chargebacks, and customer feedback for ongoing optimization
  • Oversee SKU setup, catalog updates, and system data integrity (ADP/ERP)
• Team Support & People Development
  • Mentor junior team members and support their growth
  • Serve as acting lead when the Director is out, representing the team cross‑functionally
  • Partner with HR on training and recruitment needs
• Process Improvement & Automation
  • Identify bottlenecks and recommend workflow or automation enhancements
  • Lead testing and adoption of new reporting, CMS, or operational tools

Qualifications

• 7 years of experience in E‑Commerce or Digital Retail Operations
• Strong understanding of e‑commerce platforms and digital ecosystems
• Excellent project management and cross‑functional coordination skills
• Strong written, verbal, analytical, and reporting abilities

Success Profile

• Strategic yet execution‑focused mindset
• Highly analytical and data‑driven
• Collaborative leadership across Marketing, Supply Chain, and Finance
• Ownership, urgency, and accountability
• Strong communicator with the ability to tell stories through KPIs

Seniority Level

• Director

Employment Type

• Full‑time

Job Function

• Product Management, Analyst, and Sales
• Personal Care Product Manufacturing

If you are looking to step into a high‑impact leadership role within a growing organization we would love to hear from you!