Senior Manager: Dynamics 365 CRM Architect & Leader

Deloitte (UK); Alabama; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working

World-class training

Career development opportunities

Job summary

Deloitte Microsoft Technology Practice is seeking a seasoned Dynamics 365 CRM solution architect to join the Sales and Service team within Deloitte Digital. You will design, govern and deliver CRM-focused architectures for multinational clients, collaborating with architects, consultants and delivery teams to maximise ROI and ensure architectural integrity across CRM and related enterprise domains.

You will lead workshops, translate client needs into technical roadmaps, and drive delivery from

Qualifications

• Experience delivering Microsoft Dynamics 365 CRM solution architectures for large organisations.
• Strong advisory and stakeholder management skills in complex enterprise environments.

Responsibilities

• Lead the D365 architecture workstream across engagements from discovery to BAU.
• Design and govern architectural solutions integrating CRM with data/infrastructure and security domains.
• Collaborate with functional consultants and designers to capture client needs and translate them into actionable requirements.
• Produce clear technical design documentation and guidance for development teams.

Job description

Deloitte Microsoft Technology Practice is seeking a seasoned Dynamics 365 CRM solution architect to join the Sales and Service team within Deloitte Digital. You will design, govern and deliver CRM-focused architectures for multinational clients, collaborating with architects, consultants and delivery teams to maximise ROI and ensure architectural integrity across CRM and related enterprise domains.

You will lead workshops, translate client needs into technical roadmaps, and drive delivery from