Senior Manager, Digital Learning

American Academy of Otolaryngology; Alexandria (VA); Hybrid; USD 80,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

9% 403(b) contribution after one year

Company-paid life, short-term, andlong

5 weeks of PTO

11 paid holidays

Paid parental leave

Pre-paid legal services

Pet insurance

Hybrid work environment

Professional development opportunities

Job summary

The Senior Manager, Digital Learning at American Academy of Otolaryngology works hybrid in Alexandria, VA, overseeing design, development, and maintenance of digital education initiatives for CPD. You’ll coordinate education activities across departments, align CME with ACCME/MOC requirements, and use evaluation data to drive program improvements.

You’ll lead content development, manage faculty and CME reviewers, and collaborate with committees to deliver high-quality online learning experiences

Qualifications

• Experience in professional education, CME, or nonprofit association environment with a focus on digital learning.
• Bachelor’s degree required (relevant experience/certifications may substitute).
• Strong organizational skills and ability to manage multiple projects and deadlines.
• Ability to work independently and in a team; excellent written and oral communication.
• Proficiency in Microsoft Office; familiarity with IMIS; and experience with web-based learning tech (LMS, Articulate).

Responsibilities

• Manages development, implementation, and maintenance of new content across eight Education Committees (16 new courses per year).
• Applies instructional design and adult learning principles to education activities.
• Manages faculty and CME reviewers through the activity development process.
• Collaborates with Education Committees to create CME that complies with ACCME requirements and MOC.
• Manages multiple projects and working groups for all assigned products.
• Maintains shared documents within the department.
• May participate on internal teams as needed.
• Demonstrates courteous and cooperative behavior with internal and external contacts.
• Duties may be added, removed, or changed at management discretion.

Skills

Organizational skills

Written and verbal communication

Teamwork and independence

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Excel

PowerPoint

IMIS

LMS

Articulate

Job description

This is a hybrid position; in-person in Alexandria, VA three days per week (Monday, Tuesday, Wednesday).

The Senior Manager, Digital Learning manages the development, implementation, and maintenance of a variety of education and knowledge initiatives to support the Foundation’s digital learning strategy. This position designs, develops, and implements implement education activities in accordance with ACCME guidelines and using established protocols for the AAO-HNSF’s continuing professional development (CPD) portfolio. This role acts as a liaison between Academy departments and committees with the emphasis on coordination and integration of education initiatives and member engagement. In addition, the position utilizes survey and evaluation data to monitor success of the education program to inform future activities.

The Senior Manager, Digital Learning reports to the Chief of Programs and Partnerships.

Key Responsibilities

• Manages the development, implementation, and maintenance of all new content development based on practice gaps across the Foundation’s eight Education Committees (16 new courses per year).
• Applies sound instructional design (Articulate Storyline) and adult learning principles to all education activities.
• Manages faculty and CME reviewers through the education activity development process.
• Works with respective Education Committees to create continuing medical education (CME) that comply with ACCME requirements and Maintenance of Certification (MOC).
• Manages multiple projects and working groups simultaneously for all assigned products.
• Maintains shared documents within the department.
• May participate on internal teams, either through formal assignment, or on an ad hoc basis.
• Consistently demonstrates courteous, cooperative, and helpful behavior to all contacts, internal and external.
• Duties and responsibilities may be added, removed, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications

• Required experience in professional education, continuing medical education (CME), or nonprofit association environment with an emphasis on digital learning.
• Successful completion of a Bachelors’ degree (relevant experience / certifications may be substituted for a degree).
• Excellent organizational skills, including the ability to work on multiple projects simultaneously and manage competing deadlines.
• Ability to operate effectively both independently and within a team environment.
• Must have excellent organizational, interpersonal, written and oral communication skills.
• Computer proficiency in Microsoft Office, Excel, Power Point; and ability to learn to use IMIS efficiently.
• Relevant experience with web-based learning technology (LMS systems, Articulate, and other education online software).
• Excellent customer service, problem solving, and judgement skills. Some travel will be required.

Some local travel required; occasional domestic travel.

The base pay for this role is $80,000-92,000 per year, commensurate with experience and education/certifications. The Academy is proud to offer an excellent benefits package to eligible employees, including medical, dental, and vision insurance; 9% 403(b) contribution after one year of employment; company-paid life, short-term, and long-term disability insurance; 5 weeks of PTO; 11 paid holidays; paid parental leave; pre-paid legal services; pet insurance; hybrid work environment; and professional development opportunities.

AAO-HNS is an Equal Opportunity Employer. Applicants or employees who require an accommodation for a disability may contact [e-mail].