Senior Manager, Data Insights & Commercial Ops

Florida Blue; Jacksonville (FL); Hybrid; USD 100,000 - 163,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan with employer match

Paid time off

Job summary

Florida Blue seeks a Senior Manager for Commercial Markets Operations to lead information management, analytics, and reporting, turning data into actionable insights for executives and teams.

Hybrid work arrangement is offered, with travel as needed. The role emphasizes strategic planning, leadership of a analytics team, and driving improvements in customer experience and profitability.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• Strong analytical and problem-solving abilities.
• Experience leading analytics teams and BI initiatives.

Responsibilities

• Coordinate strategic projects and develop the Information Strategy with management.
• Direct intelligence initiatives from concept to production and adoption.
• Manage dashboards for Sales Operations and Commercial Markets with metrics and trends.
• Lead analytics and BI tooling development for leadership and teams.
• Provide insights aligning with affordability and customer experience goals.
• Explain variances using enrollment and performance drivers for continuous improvement.
• Deliver executive presentations and coach teams across the organization.
• Oversee planning, budgeting, and cross-functional performance monitoring.

Skills

Analytical skills

Problem-solving

Communication skills

Leadership

Cross-functional collaboration

Education

Bachelor's degree in Business Operations, Business Intelligence, Statistics, or equivalent

Tools

Microsoft SQL

SAS EG

Python

R

Power BI

Job description

Florida Blue seeks a Senior Manager for Commercial Markets Operations to lead information management, analytics, and reporting, turning data into actionable insights for executives and teams.

Hybrid work arrangement is offered, with travel as needed. The role emphasizes strategic planning, leadership of a analytics team, and driving improvements in customer experience and profitability.