Senior Manager, Data Center Documentation & Strategy

Oracle; United States; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Oracle seeks a Senior Manager, Technical Documentation to lead the documentation operating model for Cloud Infrastructure data center operations, ensuring critical procedures, standards, playbooks, knowledge articles, and turnover documentation are accurate, controlled, field‑usable, and aligned to operational risk requirements.

You will build and manage the systems, governance, and team capability to keep operational documentation current across a rapidly scaling data center portfolio,

Qualifications

• Senior-level documentation leadership with strong operational judgment and ability to prioritize documentation work based on safety, reliability, compliance, and execution risk.
• Excellent technical writing, editing, information architecture, and content governance skills for complex infrastructure environments.
• Ability to create concise, field-usable procedures that reduce ambiguity, improve repeatability, and support safe execution during normal operations, maintenance, deployment, and abnormal conditions.
• Strong stakeholder management across operations, engineering, commissioning, deployment, reliability, safety, security, compliance, training, and vendor teams.
• Strong program management discipline, including planning, prioritization, dependency management, issue tracking, metrics, reporting, and executive-ready communication.

Responsibilities

• Own the documentation strategy and governance model for Central Data Center Operations, including standards and publishing discipline.
• Lead and develop a team of documentation managers, writers, and knowledge managers across the portfolio.
• Establish enterprise standards for SOPs, MOPs, EOPs, runbooks, and knowledge articles.
• Partner with SMEs to translate technical requirements into actionable procedures.
• Create operating mechanisms to keep docs aligned with infrastructure changes and incidents.
• Drive documentation quality through reviews, risk checks, and audit trails.

Skills

Documentation leadership

Stakeholder management

Program management

Attention to detail

Influence and collaboration

Continuous improvement

Education

Bachelor’s degree in Technical Communication / Engineering / Operations

Tools

CMMS

DCIM

BMS

EPMS

SCADA

Content management systems

Job description

Oracle seeks a Senior Manager, Technical Documentation to lead the documentation operating model for Cloud Infrastructure data center operations, ensuring critical procedures, standards, playbooks, knowledge articles, and turnover documentation are accurate, controlled, field‑usable, and aligned to operational risk requirements.

You will build and manage the systems, governance, and team capability to keep operational documentation current across a rapidly scaling data center portfolio,