Head of Technical Documentation for Data Center Operations

Oracle

Nashville (TN)

On-site

USD 170,000 - 230,000

Full time

14 days+

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Job summary

Oracle seeks a Senior Manager, Technical Documentation to lead the documentation operating model for Oracle Cloud Infrastructure data center operations. You will build systems, governance, and team capability to keep documentation current across a rapidly scaling data center portfolio.

You will partner with facilities ops, engineering, deployment, reliability, safety, security, compliance, and training to produce clear, field‑ready procedures and maintain content quality through reviews and

Qualifications

Senior leadership experience in technical documentation in complex environments.
Experience building documentation systems for mission‑critical operations.
Strong ability to translate technical requirements into actionable procedures.

Responsibilities

Own the documentation strategy and governance for data center operations.
Lead and develop a team of documentation professionals across portfolio.
Establish enterprise standards for SOPs, MOPs, EOPs, runbooks, and turnover packages.
Collaborate with SMEs to convert requirements into field‑ready procedures.
Drive governance, lifecycle controls, and metadata standards for content.
Maintain documentation alignment with infrastructure changes and incident learnings.
Ensure documentation supports safety, risk controls, and audit readiness.