Senior Manager, Cyber Crisis & Engagement PMO

EY; Philadelphia (Philadelphia County); Presencial; USD 114.000 - 260.000; Jornada completa

Descripción de la vacante

EY’s Forensic & Integrity Services seeks a Senior Manager, PMO & Engagement Management to drive governance, escalation and resource-management across cyber breach, crisis response and remediation engagements. You’ll lead multidisciplinary teams, coordinate with clients, legal counsel and executives, and ensure scalable, repeatable service delivery.

You will work with senior stakeholders across industries, shaping governance, reporting standards and playbooks, while mentoring teams and expanding

Formación

• Bachelor's degree required; 8+ years leading large, complex programs or investigations.
• Experience designing governance, reporting, escalation and resource-management processes.
• Ability to manage delivery expectations, service performance, quality and risk.
• Strong negotiation and influencing skills; capable of communicating complex concepts to diverse audiences.
• Willingness to travel and work beyond standard hours when needed.

Responsabilidades

• Lead strategy, mobilization, execution, quality and continuous improvement of PMO and engagement management across complex matters.
• Establish standardized intake, governance, reporting, escalation and closeout processes for repeatable delivery.
• Coordinate among forensic/technical teams, client executives, legal counsel and other stakeholders.
• Direct multidisciplinary delivery teams, manage resources and workloads across multiple matters.
• Provide executive updates, dashboards, milestones and risk/issue tracking.
• Translate technical/operational information into concise, decision-useful communications.
• Monitor service performance and alignment with client objectives and EY standards.
• Develop configurable playbooks, templates and knowledge assets for scalability.
• Utilize data/AI/tools to improve visibility and control across engagements.
• Support breach preparedness, exercises and recurring managed services offerings.
• Foster trusted client relationships and contribute to proposals and business development.
• Lead and mentor team members within EY's global network.

Conocimientos

PMO leadership

Engagement management

Governance

Stakeholder management

Communication

Travel flexibility

Educación

Bachelor's degree in Business, Accounting, Finance, Cybersecurity, Criminal Justice, International Relations, Public Policy or related field

Descripción del empleo

EY’s Forensic & Integrity Services seeks a Senior Manager, PMO & Engagement Management to drive governance, escalation and resource-management across cyber breach, crisis response and remediation engagements. You’ll lead multidisciplinary teams, coordinate with clients, legal counsel and executives, and ensure scalable, repeatable service delivery.

You will work with senior stakeholders across industries, shaping governance, reporting standards and playbooks, while mentoring teams and expanding