Senior Manager, Continuous Improvement - Lean Leader

DSV - Global Transport and Logistics; Salt Lake City (UT); On-site; USD 113,000 - 141,000; Full time

Job summary

DSV – Global Transport and Logistics in the USA seeks a Senior Manager, Continuous Improvement to lead design, deployment, and governance of the CIP across warehousing, transportation, and freight forwarding. The role drives end-to-end process optimization using Lean, Six Sigma, and industry-standard 3PL practices, combining analytical rigor with hands-on leadership.

The candidate will guide 2–3 junior CI or Analytics professionals as the function expands, advance SOPs, and push for measurable

Qualifications

• Bachelor’s degree in industrial engineering, Supply Chain Management, Operations Management, Business, or related field.
• 5+ years of experience in continuous improvement, industrial engineering, or operations roles within 3PL, logistics, warehousing, freight forwarding, or manufacturing environments.
• Demonstrated experience leading Lean/Six Sigma projects (Green Belt or Black Belt certification preferred) with quantifiable results.
• Strong working knowledge of warehouse and transportation operations, WMS/TMS systems, and labor management systems.
• Proficiency in process mapping, time studies, statistical analysis, and improvement tools (5S, Kaizen, DMAIC, PDCA, Value Stream Mapping, Root Cause Analysis).
• Strong project management skills with ability to manage multiple initiatives simultaneously across sites.
• Experience in a multi-site or regional CI role within a global 3PL or logistics network.
• Experience supporting new site launches, customer onboarding, or network design projects.
• Familiarity with automation/robotics evaluation (AS/RS, AMRs, sortation) and digital transformation initiatives in logistics.
• Operational and financial acumen (cost-to-serve, labor economics)
• Bias for action with attention to sustainable, data-driven results

Responsibilities

• Lead the design, deployment, and governance of the Continuous Improvement Program across warehousing, transportation, and freight forwarding operations.
• Own and evolve the CIP strategy including kaizen events, DMAIC projects, and rapid-improvement initiatives.
• Establish and track a savings/benefit pipeline with clear ROI documentation.
• Build and maintain a CIP governance cadence tied to business KPIs.
• Champion a culture of continuous improvement through training and visible leadership.
• Conduct time studies, process mapping, and root cause analysis across workflows.
• Redesign SOPs to eliminate waste, reduce variability, and improve throughput.
• Identify and lead automation and technology adoption opportunities.
• Build dashboards to track OTIF, productivity, cost-per-unit, and KPIs.
• Prepare and present improvement business cases to leadership and customers

Skills

Lean Six Sigma

WMS/TMS

Data analysis

Project management

Stakeholder management

Education

Industrial engineering

Supply chain management

Operations management

Business

Tools

WMS

TMS

Power BI

Tableau

SQL

Job description

DSV – Global Transport and Logistics in the USA seeks a Senior Manager, Continuous Improvement to lead design, deployment, and governance of the CIP across warehousing, transportation, and freight forwarding. The role drives end-to-end process optimization using Lean, Six Sigma, and industry-standard 3PL practices, combining analytical rigor with hands-on leadership.

The candidate will guide 2–3 junior CI or Analytics professionals as the function expands, advance SOPs, and push for measurable