Senior Manager Continuous Improvement - Fulfillment Center

Wayfair; Cranbury Township (NJ); On-site; USD 80,000 - 120,000; Full time

Job summary

Wayfair is seeking an operations leader for their Fulfillment Continuous Improvement Team in Cranbury, NJ. This role involves driving process improvements and enhancements in fulfillment operations, requiring strong leadership and communication skills. Ideal candidates will have a background in continuous improvement, preferably in an e-commerce fulfillment environment, and be able to inspire teams to achieve operational excellence.

Qualifications

• Bachelor's degree required, MBA preferred.
• Background in Continuous Improvement and operational leadership.
• LSS Black Belt certification preferred.

Responsibilities

• Improve processes across fulfillment network.
• Standardize processes and create consistency.
• Lead high visibility projects for process area.

Skills

Continuous Improvement

Process Improvement

Leadership

Communication

Collaboration

Education

Bachelor Degree

MBA preferred

Degree in Engineering, Supply Chain, Analytics, Technical or Business

Tools

Lean Six Sigma

Job description

Pay Competitive

Location Cranbury/New Jersey

Employment type Full-Time

Job Description

Req#: 6800950002

Are you passionate about operations and process improvement? Are you looking to hit the ground running and have an immediate impact in a highly visible role? If so, you could be a great fit for Wayfair’s Fulfillment Continuous Improvement Team (FIT) within the rapidly growing fulfillment and logistics operation.

Our FIT team will be the team that enables the continuous improvement within our physical processes across fulfillment centers, while helping to establish a culture of safety, flow, waste elimination and defect reduction across the sites.

We are looking for talented and self-motivated leaders with demonstrated capabilities to join our Fulfillment Continuous Improvement team. The ideal candidate is an energetic team player who understands how to effectively drive results in a fast-paced environment in a rapidly growing company. A desire to be where the work is happening and to roll-up your sleeves and partner with our front line teams is a must. The candidate must also be able to develop trusting relationships with key cross functional teams, command strong senior presence, and perform at a high level.

We aspire to build a world class team and are open to different backgrounds. The ideal candidate will have an affinity to operations with continuous improvement and operational leadership background in distribution, site/team leadership, or industrial engineering preferably in an E-Commerce fulfillment and/or distribution environment.

What You’ll Do:

• Be part of a team that improves processes across our fulfillment network with responsibility for driving process consistency and improvement encompassing safety, quality, speed to customer and cost reduction activities

• Standardize processes and create consistency across our fulfillment network

• Partner with our fulfillment leaders to create a culture of continuous improvement and waste elimination by building capabilities and acting as an agent of change

• Lead/facilitate events and workshops with our fulfillment teams

• Drive high visibility projects and implementations for your process area start to finish

• Act as a coach to fulfillment center Site Directors, Operations Managers and Supervisors

• Be a subject matter expert with respect to continuous improvement tools & mindset

• Collaborate effectively with groups company-wide, including Engineering, Warehouse Operations, Planning, Category Management, Supplier Performance, Data Integration, Merchandising, Product Performance and Logistics

• Develop and monitor the effectiveness of management routines and metrics; recommend and implement changes as needed to ensure business objectives are met

• Based at a core FC location in Cranbury, NJ but travel occasionally to our sites to work alongside the teams doing the work (10%+ travel)

What You’ll Need:

• Bachelor Degree required with MBA preferred. Bachelor Degree in Engineering, Supply Chain, Analytics, Technical and or Business preferred.

• Background in Continuous Improvement, Site/Team Leadership, Industrial Engineering preferably in E-Commerce fulfillment or Distribution/Manufacturing environments

• LSS Black Belt certification preferred.

• Relevant experience in Lean Six Sigma/Continuous Process Improvement practices within a high volume, fast paced organization

• Exceptional communication skills across various levels of leadership and ability to partner with all levels of operation in the field

• Ability to inspire others to strive towards a culture of Continuous Improvement - with high energy and coaching approach

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [e-mail]. If you would rather not have us retain your data please contact us anytime at [e-mail].

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

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