Senior Manager, Competitive Intelligence

CSL Plasma; Waltham (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

CSL Behring is seeking a Senior Manager, Competitive Intelligence to guide strategic and tactical decisions with evidence-based insights. This role partners with Global CI, Market Insights, Forecasting, and cross-functional teams to shape commercialization and lifecycle strategies across inline and pipeline portfolios.

The position requires strong analytical skills, global perspective, and the ability to translate data into actionable recommendations for senior management.

Qualifications

• BA or BS required; advanced degree preferred.
• Minimum 7 years of relevant business experience, incl. 5 years in CI, 2 years in advanced analytics, and 3+ years in secondary market research.
• Pharmaceutical/biotechnology industry experience required; global manufacturing experience preferred.
• Some travel required.
• Strong analytical capabilities with CI methodologies.
• Proven research skills to interpret and leverage insights from multiple sources.
• Ability to apply sound analytical techniques and validate information; advanced analytics a plus.
• Strategic thinker with long-range planning and future strategy contribution.
• Demonstrated experience across multidisciplinary and cross-functional teams.
• Experience with process design, systems management, and database management.
• Experience managing budgets and external CI vendors.

Responsibilities

• Supports the continued development and advancement of CI and integrates outputs into business decisions.
• Identifies and monitors industry drivers, risks, opportunities, and competitive threats for planning.
• Partners with TA/Brand teams, Insights & Analytics to define KITs/KIQs and intelligence plans.
• Triangulates and validates collected intelligence and related assumptions.
• Translates intelligence into timely insights and actionable recommendations.
• Leads CI programs in line with policies and ethics, including external vendors.
• Identifies threats and opportunities and advises on action planning and competitor response.
• Leverages internal knowledge to evaluate implications of threats and opportunities.
• Supports resource optimization and evolution of CI tools, platforms, and systems.

Skills

Strategic thinking

Analytical capabilities

Research skills

Cross-functional collaboration

Budget management

Vendor management

Multidisciplinary teamwork

Education

Bachelor's degree (BA/BS)

Advanced degree preferred

Job description

The Senior Manager, Competitive Intelligence will support the Global CompetitiveIntelligence team by providing evidence-based strategic and tactical guidance throughactionable intelligence to inform decision-making across CSL Behring. This role will workclosely with the Global Competitive Intelligence Lead, Market Insights, and Forecastingteams to deliver relevant, timely, and actionable industry and competitive analysis asinput into the Commercial Evaluation process and investment-related decision-making.The incumbent will support therapy areas (TAs) to plan, recommend, develop andoversee all functional outputs that maximize the impact of Competitive Intelligence andanalytics efforts. TAs may include Iron, Nephrology, and CardioVascular Renal.This role will require presentations to senior management, leveraging industry andcompetitive insights to support lifecycle management, global commercialization, andstrategic planning for CSL's inline and pipeline portfolios. The scope is global and requiresclose collaboration across multiple functions, including Commercial Developmenttherapy areas, International Business Teams, Commercial Operations, Finance, R&D,Medical Affairs, Regulatory, and other key stakeholders.The incumbent will help guide internal decision-making and contribute to strategicplanning by keeping stakeholders informed of evolving industry dynamics and theirpotential impact on CSL's strategic outlook. This individual must be able to integrate andcross-analyze quantitative and qualitative information from multiple sources, withminimal supervision, and translate it into comprehensive, well-supportedrecommendations that are relevant, timely, and actionable for productcommercialization and strategy development.

Corporate Competitive Intelligence (CI)

• Supports the continued development and advancement of the CompetitiveIntelligence discipline across CSL, providing thought leadership and helping ensureCI outputs are appropriately integrated into business decision-making.
• Identifies and proactively monitors industry drivers, risks, opportunities, andcompetitive threats to inform commercialization planning and strategydevelopment.
• Partners closely with TA/Brand teams, Insights & Analytics, and other cross-functional stakeholders to define and maintain prioritized Key Intelligence Topicsand Questions (KITs/KIQs), as well as targeted intelligence-gathering plans.
• Triangulates, validates, and assesses the credibility of collected intelligence andrelated assumptions.
• Translates intelligence into timely insights, actionable recommendations, andpractical solutions that support business decisions and strategic planning.

Analysis

• Identifies and analyzes targeted industry intelligence, market trends, andcompetitive developments across therapy areas to support commercializationplanning, decision-making, and strategy development.
• Contributes to franchise and brand strategy as a Competitive Intelligence subjectmatter expert.
• Interprets and assesses competitor strategies for integration into brand strategydevelopment, including pressure-testing the sustainability of strategic plans.
• Conducts secondary industry research and develops insightful analyses acrosstreatment flows, competitor dynamics, and product fit to support the Commercial Evaluation process.
• Identifies key threats and opportunities and advises on action planning andcompetitor response strategy development.
• Leverages internal knowledge and subject matter experts, as needed, to evaluatethe implications of competitor threats and opportunities.
• Conducts and/or leads CI programs in accordance with company policies andindustry codes of ethics to supplement publicly available information, includingmanagement of external CI vendors.

Intelligence Resource Optimization

• Supports resource and systems optimization efforts to ensure effective use of CIresources across therapy areas, regions, and cross-functional teams.
• Contributes to the evolution, integration, and optimization of CI and AI tools,platforms, and systems to improve the efficiency, quality, and impact of CompetitiveIntelligence outputs.

BA or BS is required; Advanced degree is preferred.

• Minimum of 7 years of relevant business experience, including at least 5 yearsin competitive intelligence, 2 years in advanced analytics, and 3+ years insecondary market research.
• Pharmaceutical and/or biotechnology industry experience required;experience within a global manufacturing organization preferred.
• Some travel required.
• Strong analytical capabilities, with demonstrated ability to apply CompetitiveIntelligence methodologies and related analytical approaches.
• Proven research skills, including the ability to interpret, validate, andappropriately leverage insights from multiple sources.
• Ability to apply sound analytical techniques, use reliable information sources,and implement appropriate validation methods; advanced analyticsexperience is a plus.
• Strategic thinker with the ability to advise on long-range planning andcontribute to future business strategies.
• Demonstrated experience working across multidisciplinary and cross-functional teams.
• Experience with process design, systems management, and databasemanagement.
• Experience managing budgets and external Competitive Intelligence vendors.