Senior Manager, Communications Operations

SupportFinity™; New York (NY); On-site; USD 130,000 - 167,200; Full time

Job summary

SupportFinity™ is seeking a Senior Manager, Communications Operations at their NYC headquarters. This role involves managing communication projects, coordinating workflows across teams, and supporting campaign initiatives.

The successful candidate will possess strong project management skills, a commitment to high-quality output, and a strategic approach to communication initiatives. Compensation ranges from $130,000 to $167,200 annually.

Qualifications

• 5+ years of project management experience focusing on entertainment and communications.
• Proven track record of successful campaigns.
• Exceptional interpersonal abilities.

Responsibilities

• Develop a clear understanding of project workflows across teams.
• Analyze and improve existing project workflows.
• Support coordination and execution of key campaigns.

Skills

Project management experience

Communication skills

Organizational skills

Media awareness

Job description

Senior Manager, Communications Operations

At Rockstar Games, we create world‑class entertainment experiences. Become part of a team working on some of the most rewarding, large‑scale creative projects to be found in any entertainment medium – all within an inclusive, highly‑motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar Games is seeking a Senior Manager, Communications Operations to join our in‑house Communications team at our NYC headquarters. This is a unique opportunity to be a part of the global team responsible for developing and driving the critical communications and community efforts across all Rockstar Games properties. This role will focus on supporting the critical initiatives of our Communications and Community teams, bolstering their output by tracking and coordinating team workflows, and making recommendations to improve efficacy across the Publishing department. Candidates will have the ability to manage multiple projects and create dynamic plans for a variety of disciplines. Reporting into our SVP of Communications, candidates will have the ability to understand and synthesize the needs of disparate teams and objectives to create a harmonious, tangible, and trackable project flow for leadership.

The successful candidate will share Rockstar Games’ passion for advancing culture and entertainment, possess exceptional attention to detail, and an unwavering commitment to high‑quality output no matter the task. This is a full‑time, in‑office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.

What We Do

• The Communications team leads, develops, and implements essential communications for Rockstar Games, from product messaging to media relations and more.
• We align with the Marketing team and larger Publishing department to formulate a distinctive vision for our titles and projects, including a multitude of high‑impact releases ranging from product launches to studio albums.
• We set the highest possible bar for brand recognition and media support, ensuring that our communications objectives are met and ultimately exceeded.

Responsibilities

• Develop a clear understanding of the Communications and Community team workflows to synchronize projects and bring them to the publishing team.
• Analyze and improve existing project workflows between Communications and Community and related Publishing teams.
• Support all efforts of the Communications and Community team leads, including the coordination and execution of key activities and campaigns throughout the year.
• Harmonize a rhythm of business for key leaders and the SVP of Communications, establishing touchpoints with clear objectives and outcomes aligned with the team’s strategic priorities.
• Create and maintain dynamic project tracking that serves as the central source of truth for key Communications and Community activities.
• Establish a light‑touch, but effective tracking mechanism highlighting the status, next steps, and escalation paths for campaigns.
• Ensure success metrics are established and tracked for all key campaign activities.
• Establish an ongoing process for documentation and publication of key campaign results.

Requirements

• 5+ years of project management experience with an emphasis on entertainment and communications.
• Consistent track record of objective‑led and met campaigns and/or initiatives.
• Exceptional planning, communication, and interpersonal abilities.
• An acute awareness of how to achieve wide‑scale visibility across the media and social platform landscape.
• A meticulous and organized approach to both autonomous and team‑based workflows.

Compensation

NY Base Pay Range: $130,000—$167,200 USD per year.

Equal Opportunity Employment

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity, and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying. If you need more information about Rockstar’s reasonable accommodation policies or process, please notify your recruiter during the interview process.