Senior Workplace Manager

Rockstar; Andover (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Rockstar Games seeks a Senior Workplace Manager to oversee day-to-day office operations, facilities services, vendor relationships, and budgets at their Andover, MA studio. You will lead a team, coordinate repairs, security, and space management, and ensure regulatory and safety compliance.

You will partner with senior leadership to standardize programs and drive cost-effective, scalable operations across the site, with strong emphasis on cross-functional collaboration and timely delivery.

Qualifications

• 5+ years in real estate, workplace services, or facility management within a corporate office setting.
• 3+ years of experience leading and developing teams through coaching and performance management.
• Understanding of facility systems (HVAC, lighting, electrical, plumbing) and ability to communicate with trades.
• Experience using work order ticketing systems and project management tools (e.g. ServiceNow, Monday.com).
• Familiarity with architectural drawings and construction documentation.
• Experience budgeting and financial planning for operational expenses.
• Strong strategic thinking and problem-solving with cross-functional collaboration.

Responsibilities

• Manage day-to-day office operations including repairs, food/beverage program, janitorial services, security, and space management.
• Oversee vendor relationships and procurement including sourcing, contracts, RFPs, POs, invoicing, and service performance.
• Ensure lease obligations are met and buildings-related issues are addressed effectively.
• Oversee workplace budgets and manage operational and capital expenditures.
• Use the internal ticketing system to prioritize requests and coordinate services.
• Mentor and develop Workplace team members and foster a collaborative culture.
• Ensure compliance with health, safety, fire, sustainability, and regulatory requirements.
• Lead workplace projects and regional initiatives with alignment to global standards and timelines.

Skills

Leadership

Communication

Budgeting

Facilities management

Team development

Strategic thinking

Tools

BMS

Lenel

ServiceNow

Monday.com

OfficeSpace

Microsoft 365

Job description

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a talented and passionate Senior Workplace Manager. The ideal candidate will provide key management of the studio’s day-to-day operation and facilities services.

This is a full-time, in-office position based out of Rockstar’s development studio in Andover, MA.

WHAT WE DO

• The Rockstar Workplace Services Team is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
• We foster a creative, supportive, and safe working environment for the staff at Rockstar.
• We manage and develop a variety of programs and services, including space management, building maintenance, security, cleaning, and project management.
• We ensure the site complies with all relevant regulations and legislation.
• We partner with senior leadership to drive efficient practices, sound operational plans, and to standardize the development of programs and services across global regions.

RESPONSIBILITIES

• Manage the day-to-day office operations including coordinating repairs and maintenance, food/beverage program, janitorial services, physical security, and space management.
• Oversee vendor relationships and procurement, including sourcing, contracts, RFPs, purchase orders, invoicing, and service performance.
• Ensure lease obligations are met and building-related issues are addressed effectively.
• Oversee workplace budgets, ensuring management of operational and capital expenditures.
• Utilize the internal ticketing system to prioritize requests, coordinate services, and deliver timely resolutions.
• Mentor and develop Workplace team members while fostering a collaborative, high-performing culture.
• Ensure compliance with health and safety, fire, sustainability, and all applicable legal and regulatory requirements.
• Lead workplace projects and regional initiatives from planning through execution, ensuring alignment with global standards, on-time delivery, and effective stakeholder communication.

REQUIREMENTS

• 5+ years of experience in real estate, workplace services, and/or facility management within a corporate office setting.
• 3+ years of experience leading and developing teams through coaching, communication, performance management, and conflict resolution.
• An understanding of facility systems (HVAC, lighting, electrical, plumbing) and ability to communicate with trades to assess needs and troubleshoot issues.
• Experience using work order ticketing systems, project management tools, financial and space management software (such as BMS, Lenel, ServiceNow, Monday.com, OfficeSpace, and Microsoft 365).
• Familiarity with architectural drawings and construction documentation.
• Experience managing budgets and financial planning for operational expenses.
• Strong strategic thinking, planning and problem-solving skills, with the ability to develop long-term operational strategies, manage competing priorities, and drive continuous improvement.
• Outstanding communication and interpersonal skills, and the ability to collaborate cross-functionally and share best practices.
• Ability to lift up to 40 pounds and flexibility to work outside of regular business hours as needed.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience supporting software development and/or creative teams within the video games, film, television and/or music industry.
• IFMA qualification.
• OSHA Safety training or equivalent.
• Corporate office construction project experience.
• Passion for Rockstar Games.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

NE Base Pay Range

$120,000 — $150,000 USD