Senior Manager, Commercial Transformation

The Hackett Group Inc.; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

The Hackett Group is seeking a Manager, Commercial Transformation to lead complex, multi-year engagements that redesign how clients go-to-market. You will drive operating model design across sales coverage, channel strategy, and compensation, while contributing to methodology and pre-sales activities.

Remote work with up to 50% travel is expected for large and global client programs. You will manage delivery, build financial cases, and guide teams of four to eight professionals, including

Qualifications

• 6+ years in management consulting or an internal transformation function, with a significant portion in commercial, sales effectiveness, or go-to-market work.
• Hands-on experience designing sales coverage models, commercial organization structures, or go-to-market operating models.
• Working understanding of sales compensation, crediting, and quota mechanics and how they interact with coverage design.
• Experience with CRM and ERP platforms in a commercial operations context; Salesforce and SAP preferred.
• Strong data fluency. Able to structure an analysis, direct analysts on approach, pressure test results, and interpret data for design.

Responsibilities

• Delivery leadership on engagements six months or longer. Build and manage the work plan, set priorities, and manage scope, timeline, and quality.
• Develop future-state operating models across sales coverage, channel mix, tele-sales, and crediting/compensation architecture.
• Build the financial case behind the design, including cost-to-serve modeling and revenue impact; defend economics to stakeholders.
• Take designs into the field with pilot launches and go-live dates; sequence waves and incorporate findings.
• Design the process layer for the coverage model, including account planning, opportunity management, and KPIs.
• Manage client relationships with directors and VP-level stakeholders; communicate effectively and manage expectations.
• Lead teams of four to eight and develop team members through coaching and reviews.
• Define analytical approach and direct analysts; translate findings into actionable client recommendations.
• Author client-facing materials for phase readouts and reviews; uphold executive standards.

Skills

Management consulting

Commercial transformation

Sales effectiveness

Program leadership

CRM/ERP

Data fluency

Stakeholder management

Team leadership

Offshore delivery

Tools

Salesforce

SAP

Job description

The Hackett Group is seeking a Manager, Commercial Transformation to lead complex, multi-year engagements that redesign how clients go-to-market. You will drive operating model design across sales coverage, channel strategy, and compensation, while contributing to methodology and pre-sales activities.

Remote work with up to 50% travel is expected for large and global client programs. You will manage delivery, build financial cases, and guide teams of four to eight professionals, including