Senior Manager, Commercial Development

Brobston Group LLC; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

CHANEL Fragrance & Beauté in New York seeks a Senior Manager, Commercial Development to lead strategic account plans and relationship management for key multi-brand retail partners. The role drives omni-channel business performance, negotiates opportunities, and develops targeted marketing and digital initiatives to grow market share and client loyalty.

The position is hybrid and based in the New York office, with travel as needed.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Experience in account development, business development, merchant/buying, or marketing with direct external accounts and negotiation.
• Strong analytical skills, retail math proficiency, and comfort with financial statements and modeling.
• Experience with digital marketing and CRM strategy, including site merchandising and paid digital tactics preferred.
• Advanced proficiency in MS Word, Excel and PowerPoint with strong presentation skills.

Responsibilities

• Act as primary point of contact and strategic lead for assigned retailer accounts, owning business performance and relationship management.
• Develop and execute seasonal omni-channel account strategies including advertising, visual presence and e-retail initiatives.
• Negotiate account-level opportunities and collaborate with retailer buyers and digital merchants to drive growth.
• Partner with cross-functional teams to align initiatives and execute programs.
• Create presentations and reports for external retailer partners and internal senior leadership.
• Lead large cross-functional projects and coordinate field teams to optimize account performance.
• Monitor account P&L, analyze data and identify opportunities to improve retailer rank and client loyalty KPIs.

Skills

Account development

Business development

Brand management

Negotiation

Analytical skills

Retail math

Financial modeling

CRM & digital marketing

MS Office (Word/Excel/PowerPoint)

Presentation skills

Cross-functional collaboration

Travel flexibility

Education

Bachelor's degree

MBA or advanced degree preferred

Tools

CRM platforms

Job description

Summary

The Senior Manager, Commercial Development leads strategic account plans and relationship management for key multi-brand retail partners, driving omni-channel business performance for CHANEL Fragrance & Beauté. This role negotiates opportunities with retailers, aligns cross-functional teams, and develops targeted marketing and digital initiatives to grow market share and client loyalty. The position is hybrid and based in the New York office.

Responsibilities

• Act as primary point of contact and strategic lead for assigned retailer accounts, owning business performance and relationship management.
• Develop and execute seasonal omni-channel account strategies including advertising, visual presence and e-retail initiatives.
• Negotiate account-level opportunities and collaborate with retailer buyers and digital merchants to drive growth.
• Partner with cross-functional teams (Marketing, eRetail, Client Intelligence, Planning, Retail Store Environment) to align initiatives and execute programs.
• Create presentations and reports for external retailer partners and internal senior leadership.
• Lead large cross-functional projects and coordinate field teams to optimize account performance.
• Monitor account P&L, analyze data and identify opportunities to improve retailer rank and client loyalty KPIs.

Requirements

• Bachelor's degree required; advanced degree preferred.
• Prior experience in account development, business development, merchant/buying, or marketing with direct external account or brand management and negotiation experience.
• Strong analytical skills, retail math proficiency, and comfort with financial statements and modeling.
• Experience with digital marketing and CRM strategy, including site merchandising and paid digital tactics preferred.
• Advanced proficiency in Microsoft Word, Excel and PowerPoint and strong presentation skills for senior-level audiences.
• Proven ability to manage multiple priorities, work independently, and influence cross-functional stakeholders.
• Ability to travel occasionally for market meetings and store visits and work in-office a minimum of three days per week in New York City.