Senior Manager - Change Management (Workday Implementation)

United Airlines; Chicago (IL); On-site; USD 124,000 - 170,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Change Management to lead the implementation of Workday. This pivotal role focuses on ensuring successful adoption through strategic change initiatives. The ideal candidate will possess extensive experience in leading large-scale change, exceptional communication skills, and a strong understanding of organizational dynamics. Join a global team dedicated to redefining the airline industry while enjoying comprehensive health benefits and travel opportunities. If you're passionate about driving change and making a measurable impact, this is the perfect opportunity for you.

Benefits

Medical Benefits

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Flight Privileges

Parental Leave

Employee Assistance Program

Qualifications

• 7+ years of experience in Change Management or Organizational Behavior Development.
• Exceptional communication and interpersonal skills are essential.
• Strong knowledge of Workday and its impact on organizational processes.

Responsibilities

• Lead organizational change efforts for Workday implementation.
• Develop and execute comprehensive change management strategies.
• Monitor and measure the effectiveness of change management initiatives.

Skills

Change Management

Organizational Behavior Development

Leadership

Communication Skills

Stakeholder Management

Analytical Skills

Education

Certification in Change Management

Bachelor's Degree

Tools

Workday

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

Key Responsibilities

We are seeking a dynamic and experienced Senior Manager for Change Management to lead the organizational change efforts for a transformational implementation of Workday at United. This role is pivotal in ensuring the successful adoption of Workday across the enterprise by focusing on the people side of change. The ideal candidate will have a proven track record in leading large-scale change initiatives, exceptional leadership skills, and applied expertise in Organizational Change Management (OCM) methodologies.

• Develop/execute comprehensive change management strategies tailored to a Workday implementation.
• Lead stakeholder engagement efforts, ensuring alignment and sponsorship from key leaders and personas.
• Conduct change impact assessments and readiness analyses to identify risks and opportunities.
• Design/personify communication plans to inform and engage employees at all levels.
• Collaborate with HR, IT, and project teams to integrate change management activities into the overall project plan, from concept to completion.
• Co-Develop robust training programs to equip employees with the skills/knowledge needed for Workday adoption.
• Monitor/measure the effectiveness of change management initiatives, adjusting as needed to achieve desired outcomes, executing with agility.
• Lead as a trusted advisor to senior/executive leadership, providing insights/recommendations to drive successful change.
  
  

Qualifications

What’s needed to succeed (Minimum Qualifications):

• 7+ years of experience in either Change Management or Organizational Behavior Development
• At least 3 years of leadership experience
• Strong knowledge of Workday and its impact on organizational processes
• Certification in Change Management methodologies (e.g., Prosci, ACMP)
• Exceptional communication, interpersonal, and stakeholder management skills
• Proven ability to lead cross-functional teams and manage complex programs
• High emotional intelligence and the ability to navigate organizational dynamics effectively
• 20-50% travel or as needed
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position
  
  

What will help you propel from the pack (Preferred Qualifications):

• Experience in enterprise-wide Enterprise Resource Planning implementations
• Familiarity with agile project management practices/frameworks
• Strong analytical and problem-solving skills
  
  

The base pay range for this role is $124,735.00 to $169,950.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [e-mail] to request accommodation. WHQ00025123