Senior Manager - Change Management (Workday Implementation)

United Airlines; Chicago (IL); On-site; USD 124,000 - 170,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Change Management to spearhead the implementation of Workday. This pivotal role involves developing comprehensive change management strategies, engaging stakeholders, and ensuring successful adoption across the organization. With a focus on leadership and communication, the ideal candidate will navigate complex organizational dynamics and drive impactful change initiatives. Join a dynamic team that values career growth and offers extensive benefits, including travel opportunities, as you help shape the future of the organization.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Holidays

Flight Privileges

Employee Assistance Program

Parental Leave

Qualifications

• 7+ years of experience in Change Management or Organizational Behavior Development.
• Strong knowledge of Workday and its impact on organizational processes.

Responsibilities

• Lead organizational change efforts for Workday implementation.
• Develop and execute change management strategies tailored to Workday.

Skills

Change Management

Organizational Behavior Development

Leadership

Communication Skills

Stakeholder Management

Analytical Skills

Problem-Solving Skills

Education

Certification in Change Management

Tools

Workday

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we offer more than jobs; we build careers. Our HR team is passionate about creating a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

Key Responsibilities

We are seeking a dynamic and experienced Senior Manager for Change Management to lead the organizational change efforts for a transformational implementation of Workday at United. This role is pivotal in ensuring the successful adoption of Workday across the enterprise by focusing on the people side of change. The ideal candidate will have a proven track record in leading large-scale change initiatives, exceptional leadership skills, and expertise in Organizational Change Management (OCM) methodologies.

• Develop and execute comprehensive change management strategies tailored to a Workday implementation.
• Lead stakeholder engagement efforts, ensuring alignment and sponsorship from key leaders and personas.
• Conduct change impact assessments and readiness analyses to identify risks and opportunities.
• Design and personalize communication plans to inform and engage employees at all levels.
• Collaborate with HR, IT, and project teams to integrate change management activities into the overall project plan, from concept to completion.
• Co-develop robust training programs to equip employees with the skills and knowledge needed for Workday adoption.
• Monitor and measure the effectiveness of change management initiatives, adjusting as needed to achieve desired outcomes, executing with agility.
• Lead as a trusted advisor to senior and executive leadership, providing insights and recommendations to drive successful change.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• 7+ years of experience in Change Management or Organizational Behavior Development
• At least 3 years of leadership experience
• Strong knowledge of Workday and its impact on organizational processes
• Certification in Change Management methodologies (e.g., Prosci, ACMP)
• Exceptional communication, interpersonal, and stakeholder management skills
• Proven ability to lead cross-functional teams and manage complex programs
• High emotional intelligence and the ability to navigate organizational dynamics effectively
• 20-50% travel or as needed
• Must be legally authorized to work in the United States without sponsorship
• Successful completion of an interview required to meet job qualifications
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications:

• Experience in enterprise-wide Enterprise Resource Planning implementations
• Familiarity with agile project management practices/frameworks
• Strong analytical and problem-solving skills

The base pay range for this role is $124,735.00 to $169,950.00. The salary range/hourly rate listed depends on experience, education, and skills. This position is also eligible for bonus and long-term incentive awards.

You may be eligible for benefits such as medical, dental, vision, life, accident & disability, parental leave, employee assistance, commuter benefits, paid holidays and time off, 401(k), and flight privileges.

United Airlines is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or other protected status as required by law. We ensure reasonable accommodations for individuals with disabilities; please contact [e-mail] to request assistance.