Senior Manager, Category Management

Grubhub Holdings Inc.; New York (NY); Hybrid; USD 149,000 - 157,000; Full time

Job summary

Wonder in New York is seeking a Senior Manager, Category Management to lead culinary and category strategies across multiple restaurant brands. You will own the 12–18 month menu and innovation roadmap, align with Culinary, Marketing, Supply Chain, Operations, and Finance, and drive new concepts from idea to launch on Wonder's platform.

This is a high-ownership, fast-moving role in a hybrid work model. You will analyze sales data and customer behavior to identify growth opportunities, test

Qualifications

• Experience in category/brand management, menu strategy, or culinary innovation.
• Proven track record leading menu or product innovation from insight to launch.
• Strong commercial fluency with P&L, pricing, elasticity, and metrics like AOV, GOV.
• Strong analytical skills; advanced Excel; Looker experience preferred.
• Excellent verbal and written communication; ability to influence senior partners.
• Experience managing a heavy, fast-moving pipeline across brands.
• Bachelor's degree; MBA or equivalent preferred.

Responsibilities

• Lead category and menu strategy for 12-18 month plans.
• Drive end-to-end product development from ideation to launch across new items, LTOs, revamps, and concepts.
• Identify opportunities to grow AOV, AIV, frequency, and SSS; build business cases.
• Test concepts with insights and QA; design pilots for validation.
• Monitor post-launch performance and adjust for GOV, margin, and customer satisfaction.
• Stay ahead of market trends to inform pipeline and formats.
• Collaborate cross-functionally across Culinary, Marketing, Supply Chain, Operations, Finance.
• Build operating system: calendars, recap infrastructure, forecasting tools.

Skills

Category management

Menu strategy

Culinary innovation

Data analysis

Excel

Looker

Communication skills

Project management

Education

Bachelor's degree

MBA or equivalent

Tools

Looker

Job description

About Wonder

Everything's on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

About the Opportunity

The Senior Manager, Category Management is responsible for leading culinary and category strategies that drive product innovation, sales growth, and an elevated customer experience across Wonder's portfolio of restaurant brands. This role focuses on identifying business opportunities, developing and launching new menu items, LTOs, and full restaurant concepts, and optimizing existing menus to ensure alignment with each brand's pillars and Wonder's overall business goals.

The Senior Manager, Category Management partners closely with Culinary, Marketing, Supply Chain, Food Quality, Operations, Procurement, and Finance to bring innovative concepts to life while ensuring successful execution and operational feasibility on Wonder's platform. This is a high-ownership role on a heavy pipeline of LTOs, new restaurant launches, revamps, and category refreshes - with the opportunity to shape what millions of customers eat next.

The Impact You Will Make

• Lead category and menu strategy: Own the strategic roadmap for an assigned set of Wonder restaurant brands, defining 12-18-month menu and innovation plans grounded in customer insights, sales performance, and competitive landscape.
• Drive end-to-end product development: Lead the development and optimization of culinary products from ideation through launch - across new menu items, LTOs, revamps, and net-new concepts - ensuring each is on-brand, on-strategy, and on-time.
• Identify business opportunities: Translate sales data, customer behavior, and category trends into clear opportunities for growth in AOV, AIV, frequency, and same-store sales (SSS), and build the business cases to act on them.
• Test and validate concepts: Partner with Insights and Food Quality to design product testing, sensory evaluations, and pilots that validate concept, pricing, and operational feasibility before scale.
• Manage performance post-launch: Monitor item- and category-level performance, gather cross-functional feedback, and implement data-driven adjustments to optimize the menu against GOV, margin, and customer satisfaction goals.
• Stay ahead of the market: Stay informed on culinary trends, competitive moves, and consumer behavior to inspire and inform Wonder's product development pipeline, including emerging formats like bowl-based concepts.
• Operate cross-functionally: Serve as the connective tissue between Culinary, Marketing, Supply Chain, Operations, Food Quality, and Finance, ensuring concepts are not only craveable but commercially viable and operationally executable on Wonder's 1P and 3P platforms.
• Build the operating system: Improve the tools, templates, and processes that support category management at Wonder - from culinary calendar planning and LTO recap infrastructure to SSS gap-bridges and forecasting tooling.

What You Bring to the Table

• 6+ years of relevant experience in category management, brand management, menu strategy, or culinary innovation, ideally within multi-unit restaurants, food-tech, or CPG.
• Proven track record leading menu or product innovation from insight to launch, including LTOs and new concept development, with measurable impact on sales and guest experience.
• Strong commercial fluency - comfortable with P&L drivers, COGS, pricing and elasticity, mix, and metrics like AOV, AIV, GOV, CAC/LTV, and same-store sales.
• Strong analytical skills with the ability to make data-driven decisions; advanced Excel skills and comfort building tools (forecasts, gap bridges, trackers) from scratch. Preference for experience with Looker.
• Excellent verbal and written communication skills, with the ability to influence and align cross-functional partners and senior leaders.
• Demonstrated ability to manage a heavy, fast-moving pipeline across multiple brands and project types simultaneously.
• A strong understanding of restaurant operations and how menu decisions land in the kitchen and on the platform.
• Project management experience and familiarity with business process improvement are a plus.
• Bachelor's degree required; MBA or equivalent experience a plus.

New York : $149,000 - $157,000 per year.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to ta