Senior Manager, Campaign Marketing

AIG Employee Services, Inc.; Chicago (IL); On-site; USD 105,000 - 146,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive benefits

Job summary

AIG Employee Services, Inc. is seeking an experienced Senior Marketing Manager, Campaigns to lead campaign architecture and strategy for North America Insurance.

You will define audience and channel mix, distinguish between awareness, nurture, and conversion programs, and own campaign workflow across the NA Marketing team. Reporting to the Chief Marketing & Communications Officer, you will mentor a junior campaign specialist and partner with multiple marketing lines to drive speed and impact

Qualifications

• 6+ years of B2B marketing experience with a strong focus on campaign strategy and execution.
• Strong knowledge of campaign workflows, marketing operations, and repeatable processes.
• Proven fluency with marketing automation platforms, campaign management tools, and CRM systems.

Responsibilities

• Serve as the campaign strategy expert for the North America Marketing team.
• Define objectives and briefs with stakeholders across Retail, Wholesale, Distribution, and Alternative Channels.
• Develop strategic campaign frameworks including nurture, segmentation, and client/broker journeys.
• Own end-to-end campaign workflow from request to execution and approval.
• Manage external agency relationships to support campaign development.
• Maintain a forward-looking campaign calendar for visibility and prioritization.
• Track and report campaign performance with data-driven insights for future decisions.
• Establish consistent campaign processes, governance, and ways of working across the org.

Job description

About the role

This is an opportunity to join a high-impact marketing team focused on advancing key business priorities across North America Insurance. We are seeking an experienced campaign strategist to join the North America Marketing team as its dedicated campaigns expert. This centralized role will partner with the Retail, Wholesale, Alternative Channels, and Distribution Marketing teams. The Senior Marketing Manager, Campaigns will be the team’s resident expert on campaign architecture and strategy, bringing the knowledge and framework to determine the right campaign approach for each initiative, define audience and channel mix, and ensure every campaign is built with clear objectives and measurable outcomes. This includes distinguishing between awareness, nurture, retention, and conversion-focused programs and applying the right strategy for each business need. Equally important, this role owns the campaign workflow and processes across the NA Marketing team, ensuring campaigns are well-briefed, properly sequenced, and executed efficiently, enabling the team to operate with speed and impact. The role reports to the Chief Marketing & Communications Officer, North America Insurance. The Senior Manager is a centralized resource and partner to all business line marketing leads across the North America Marketing team. This role manages a junior campaign specialist responsible for technical execution and marketing automation.

Key Responsibilities

• Serve as the campaign strategy expert for the North America Marketing team.
• Partner with Retail, Wholesale, Distribution, and Alternative Channels marketing leads at the campaign planning stage to define objectives, shape briefs, and recommend the right campaign approach for each initiative
• Develop strategic campaign frameworks, including nurture and drip campaigns, audience segmentation strategies, and client and broker communication journeys
• Own the end-to-end campaign workflow process by designing, documenting, and continuously improving how campaigns are requested, briefed, reviewed and approved and handed off for execution.
• Serve as the primary point of intake for campaign requests, ensuring all initiatives are properly scoped and briefed before moving to execution
• Manage external agency relationships in support of campaign development and execution
• Maintain a forward-looking campaign calendar to drive visibility, coordination, prioritization, and execution discipline across the North America marketing team
• Track and report on campaign performance, bringing data-driven insights back to the team to inform future campaign decisions
• Establish consistent campaign processes, governance, and ways of working across the organization
• Stay current on B2B campaign best practices, marketing automation capabilities, and merging approaches relevant to the insurance and financial services sector
• Remain current on emerging AI trends, tools, and best practices relevant to marketing and communications
• Manage and mentor a junior marketing campaign team member, providing clear direction on technical execution, automation, and quality standards

Job Requirements

• 6+ years of B2B marketing experience with a strong focus on campaign strategy and execution
• Strong understanding of campaign workflows, marketing operations, and how to build efficient and repeatable processes
• Strong knowledge and fluency of marketing automation platforms, campaign management tools, and CRM systems, with a solid understanding of technical execution, even if not hands on day-to-day
• Proven ability to work collaboratively with multiple stakeholders and translate business objectives into clear, actionable campaign briefs
• Strong project management skills with the ability to manage multiple campaigns simultaneously across different business lines
• Excellent communication skills and the confidence to guide and influence senior marketing colleagues on campaign strategy
• Experience managing agency relationships

Education and Skills

• Bachelor’s degree required (Data Science, Business, Economics, Finance, Marketing or related field). Advanced degree (MBA or equivalent) is a plus Salesforce Marketing Cloud, Eloqua, Salesforce CRM

For positions based in NYC, the base salary range is $114,000 - $159,000. For positions based in NJ, the base salary range is $109,000 - $152,000. For positions based in Illinois, the base salary range is $105,000 - $146,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: : 2026 Benefits Overview

Your actual compensation will be dependent on your skills, experience, and qualifications.

#LI-CY1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.

It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.

We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs).

With global chapters, ERGs are a cornerstone for our culture of inclusion.

The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: SM - Sales & Marketing

AIG Employee Services, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.