Broker Director

American International Group, Inc.; San Francisco (CA); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Total Rewards Program

Volunteer Time Off

Matching Grants Programs

Job summary

American International Group, Inc. in San Francisco seeks a Broker Director to drive profitable growth, strengthen broker partnerships, and protect clients while expanding the business.

You will manage strategic relationships with up to five key retail brokers, lead local market strategies, and collaborate with internal teams to accelerate growth. The role requires strong sales, negotiation, and presentation skills, plus a data-driven mindset and experience in broker or carrier relationships.

Qualifications

• 5+ years of experience in broker or carrier relationship management, underwriting, or commercial insurance broking.
• Excellent written and verbal communication, including engagement with senior leadership.
• Ability to manage complex projects and sensitive information with professionalism.

Responsibilities

• Drive profitable growth, retention, and optimal portfolio mix with assigned brokers.
• Lead execution of local market strategies aligned with national broker commitments.
• Maximize value from broker consulting and data services to generate actionable insights.
• Build and sustain strong relationships with internal and external stakeholders.
• Partner with Distribution, Product, Business Unit, and International teams to identify opportunities, target accounts, and execute global business plans.
• Develop and execute growth strategies for priority products in partnership with Product and Distribution leadership.
• Ensure alignment with broker agreements, strategies, and KPIs.
• Conduct regular broker and leadership meetings to review results and adjust strategies as needed.
• Travel to broker offices to support relationship management and execution, based on business needs.

Skills

Sales

Negotiation

Presentation skills

Leadership

Data-driven mindset

Mobility

Travel readiness

Broker relationships

Job description

Join us as a Broker Director to play a highly influential role in protecting our clients and growing our business. The Broker Director plays a critical role in driving profitable growth, strengthening broker partnerships, and protecting our clients. Reporting to the Broker & Market Leader, this role is responsible for managing strategic relationships with up to five key retail brokers and serving as a core member of a national broker coverage team. The Broker Director collaborates closely with internal partners and broker counterparts to deliver insights, deepen engagement, and accelerate growth.

How You Will Make an Impact

• Drive profitable growth, retention, and optimal portfolio mix with assigned brokers.
• Lead execution of local market strategies aligned with national broker commitments.
• Maximize value from broker consulting and data services to generate actionable insights.
• Build and sustain strong relationships with internal and external stakeholders.
• Partner with Distribution, Product, Business Unit, and International teams to identify opportunities, target accounts, and execute global business plans.
• Develop and execute growth strategies for priority products in partnership with Product and Distribution leadership.
• Ensure alignment with broker agreements, strategies, and KPIs.
• Conduct regular broker and leadership meetings to review results and adjust strategies as needed.
• Travel to broker offices to support relationship management and execution, based on business needs.

What You’ll Need to Succeed

• Strong sales, negotiation, and presentation skills.
• Proven ability to lead change and drive innovation.
• Strong business acumen with a data-driven, process-oriented mindset.
• Ability to manage complex projects and sensitive information with professionalism.
• Technical expertise to understand and articulate product strategies and differentiators.
• 5+ years of experience in broker or carrier relationship management, underwriting, or commercial insurance broking (preferred).
• Adaptability and alignment with AIG’s learn-it-all culture.
• Excellent written and verbal communication skills, including engagement with senior leadership.
• Mobility.
• Travel to U.S. locations (~20-30%).

For positions based in SanFrancisco, California, the base salary range is $150,000-$175,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

We consider qualified applicants with criminal histories, consistent with applicable law.

Functional Area: SM - Sales & Marketing National Union Fire Insurance Company of Pittsburgh, Pa.

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together.

We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.