Senior Manager, Business Product Owner

Atrium; Boston (MA); Hybrid; USD 110,000 - 124,000; Full time

Job summary

Vertex Pharmaceuticals is seeking a Business Product Owner to lead strategic direction and continuous improvement of Supply Chain capabilities supported by digital systems. You will translate business objectives into capabilities and requirements, partnering with DTE/IT to ensure adoption and measurable value.

This temporary role involves coordinating UAT, deployment readiness, and cross-functional workshops across Supply Chain, Manufacturing, QA, and MSAT, with a 12-month contract and hybrid

Qualifications

• Bachelor's degree in a scientific or business discipline preferred, or equivalent years of relevant experience.
• 6+ years of Biotech, Pharmaceutical, or medical device industry experience.
• Ability to analyze straightforward problems and develop solutions with technical judgment.
• Strong communication to balance customer and internal expectations.
• Robust knowledge across supply chain disciplines.
• Proven ability to manage multiple projects efficiently.
• GMP processes and regulatory understanding.

Responsibilities

• Translate strategic objectives into business capabilities and requirements.
• Ensure digital solutions support end-to-end supply chain processes.
• Design future-state operating models to improve efficiency and transparency.
• Lead global workshops to define processes and capabilities.
• Build cross-functional alignment among Supply Chain, QA, MSAT, and IT.
• Facilitate decision-making and resolve governance challenges.
• Drive endorsement of requirements prior to implementation.
• Coordinate User Acceptance Testing with partners.
• Support deployment planning and adoption activities.
• Partner with IT to deliver capabilities meeting expectations.

Skills

Business analysis

Stakeholder management

Cross-functional leadership

Communication

Supply chain knowledge

Problem solving

Project management

GMP understanding

Education

Bachelor's degree

Job description

The Business Product Owner is responsible for the business ownership, strategic direction, and continuous improvement of Supply Chain business capabilities supported by digital systems. Acting as the bridge between business and technology, the role ensures that systems, processes and operating models support operational excellence across Supply Chain, Manufacturing, Quality Assurance (QA), Manufacturing & Technology (MSAT), Commercial Operations and other cross-functional stakeholders.

The role represents the voice of the business, defining how business processes should operate, translating strategic objectives into business capabilities and system requirements, and driving adoption of solutions that deliver measurable business value.

While accountable for business process ownership, requirements, prioritization and adoption, the Business Product Owner will partner closely with DTE, Data Governance and solution providers to ensure successful delivery of systems.

This is a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals.

Key Responsibilities:

• Translate strategic business objectives into business capabilities, operating models, business requirements, and user stories, ensuring this is translated to our DTE partners.
• Ensure digital solutions support end-to-end business processes across Supply Chain and adjacent functions.
• Design future-state operating models that improve efficiency, transparency and decision making.
• Lead cross-functional and global workshops to define future-state business processes, operating models and business capabilities.
• Build alignment across Supply Chain, Manufacturing, QA, MSAT, Commercial Operations, DTE/IT and other business functions with differing priorities, as applicable.
• Facilitate business decision-making and resolve cross-functional process, data and governance challenges.
• Drive endorsement of business processes, operating models and functional requirements prior to implementation.
• Coordinate User Acceptance Testing (UAT) with DTE partners, business validation and business sign-off.
• Support deployment planning, implementation readiness and adoption activities.
• Partner with DTE to ensure delivered capabilities meet agreed business expectations.

Minimal Requirements:

• Bachelor's degree in a scientific or business discipline preferred, or equivalent years of relevant experience.
• 6+ years of Biotech, Pharmaceutical, or medical device company related work experience.
• Ability to analyze straightforward problems and develop possible solutions using technical experience and judgment; may upscale unusual or complex problems.
• Ability to effectively balance customer expectations with internal/team expectations.
• Exhibits robust knowledge across supply chain disciplines.
• Demonstrates strong aptitude for managing and motivating others and building team unity.
• Proven ability to manage multiple projects with a high degree of effectiveness.
• High-level understanding of GMP processes and regulatory requirements.
• Strong written and verbal communication skills to exchange relevant and at times complex, information cross-functionally and ensure understanding.

Contract Length: 12 months, with the chance to extend.

Pay Range

$80/hr - $90/hr

Shift/Hours

Monday–Friday, 9:00 a.m.–5:00 p.m., Hybrid