Director, Global Supply Operations- Apellis

Biogen; Cambridge (MA); Hybrid; USD 196,000 - 270,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & Life ins.

Wellness programs & fitness reimburse.

Vacation 15 days + year-end shutdown

Holidays + personal time off

Job summary

Biogen seeks a Director of Global Supply Operations in Cambridge, MA to lead a high-impact team ensuring commercial supply continuity across the Global Commercial Supply Chain. You will govern third-party packaging/labeling and 3PL relationships, driving quality, cost, service, and performance.

You will shape end-to-end supply chain strategies, manage risks, and collaborate with Quality Assurance and Trade & Distribution to support patient access and serialization initiatives.

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related field.
• 12+ years of supply chain experience with at least 6 years in biotech/pharmaceutical industry.
• Strong analytical, problem-solving, and communication skills.
• Proven leadership ability in direct and matrix environments.
• Experience with supplier relationship management in a cGMP environment.
• Experience with Serialization implementation and DSCSA regulations.
• Experience with ERP systems in a pharmaceutical environment, including SAP and/or Oracle.

Responsibilities

• Select, qualify, onboard, and manage external supply chain partners to meet quality, cost, service, and performance objectives.
• Implement supplier relationship governance, KPIs, and business reviews.
• Lead and manage 3PL relationships to ensure compliant storage, distribution, and inventory control.
• Maintain inventory levels at targets and investigate discrepancies with corrective actions.
• Partner with Trade & Distribution to align order fulfillment and customer-facing processes.
• Lead launch preparation and lifecycle management by building scalable supply chain infrastructure.
• Develop integrated project plans aligned with Commercial goals and manage ambiguity.
• Lead contract strategy and negotiations across the supply chain with suppliers and service providers.
• Collaborate with Quality Assurance to maintain compliance and oversee change controls.
• Maintain processes to support regulatory compliance requirements, including DSCSA and product serialization.
• Identify and mitigate supply chain risks to ensure uninterrupted patient supply.
• Lead continuous improvement projects to enhance capabilities and efficiency.
• Occasional travel to supplier locations for business reviews (~10%).

Skills

Leadership

Analytical thinking

Communication

Cross-functional collaboration

Problem-solving

ERP systems experience

Education

Bachelor's degree in Supply Chain Management/Engineering/Business Administration

Master's degree or Supply Chain certification

Tools

SAP

Oracle

Job description

About This Role:

As the Director of Global Supply Operations, you will lead a dynamic team dedicated to ensuring commercial supply continuity by managing all facets of the Global Commercial Supply Chain. Reporting to the Executive Director of Supply Chain, you will play a pivotal role in driving global governance and performance management of third-party packaging/labeling and Third-Party Logistics (3PL) relationships. Your efforts will ensure consistent quality, compliance, service, and cost performance, enhancing our supply chain’s reliability and efficiency. This position is crucial for maintaining robust supplier relationships and optimizing supply chain processes, ultimately contributing significant value to our business operations.

What You’ll Do:

• Select, qualify, onboard, and manage a portfolio of external supply chain partners to meet quality, cost, service, and performance objectives.
• Implement best-in-class supplier relationship management practices, including governance, KPIs, and business reviews.
• Lead and manage third-party logistics (3PL) relationships to ensure compliant storage, distribution, and inventory control.
• Ensure inventory levels are maintained at targets, investigate discrepancies, and implement corrective actions.
• Partner with Trade & Distribution to align key order fulfillment and customer-facing processes.
• Lead launch preparation and lifecycle management planning by building scalable supply chain infrastructure.
• Develop integrated project plans aligned with Commercial goals and manage ambiguity and complexity.
• Lead contract strategy and negotiations across the supply chain with suppliers and service providers.
• Collaborate with Quality Assurance to maintain compliance and oversee change controls.
• Maintain processes and systems to support regulatory compliance requirements, including DSCSA and product serialization.
• Proactively identify and mitigate supply chain risks to ensure uninterrupted supply to patients.
• Lead continuous improvement projects to enhance capabilities and improve process efficiency.
• Occasionally travel to supplier locations for business reviews and operations oversight (estimated 10%).

Who You Are:

You are a strategic thinker with a proven track record in supply chain management, particularly within biotech or pharmaceutical environments. Your leadership skills are complemented by your ability to foster strong relationships across diverse teams and external partners. You possess exceptional analytical and problem-solving abilities, allowing you to articulate recommendations and key decision points effectively. You thrive in fast-paced environments, demonstrating excellent organizational skills to balance multiple projects and tasks concurrently. Your experience with ERP systems and Serialization implementation positions you as a valuable asset to our team.

Required Skills:

• Bachelor's Degree in Supply Chain Management, Engineering, Business Administration, or similar field.
• 12+ years of experience in supply chain roles of increasing complexity, with at least 6 years in the biotech/pharmaceutical industry.
• Strong analytical, problem-solving, and communication skills.
• Proven leadership ability in both direct team structure and cross-functional matrix environments.
• Experience with supplier relationship management in a cGMP environment.
• Ability to work in fast-paced environments with excellent organizational skills.
• Exceptional team player with a strong network across the company and external stakeholders.
• Experience with Serialization implementation and DSCSA regulations.
• Experience working in ERP systems in a pharmaceutical environment, including SAP and/or Oracle.

Preferred Skills:

• Master's Degree and/or Supply Chain certification.
• Strong experience in negotiation and contract management.
• Proven track record in driving continuous improvement initiatives.

#LI-Hybrid

Job Level: Management

Additional Information

The base compensation range for this role is: $196,000.00-$270,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar yearPaid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.