Senior Manager, Business Operations & Growth

Bridgepoint Consulting

Boston (MA)

On-site

USD 175,000 - 190,000

Full time

14 days+
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Benefits offered by this job

Competitive healthcare benefits
401k retirement plan including company
Paid time off
Parental leave
Learning and Development resources
On-going personal and career develop
Mental and emotional wellness support

Job summary

Bridgepoint Consulting, an Addison Group company, is seeking a Senior Manager – Business Operations to lead the Financial Operations practice, ensuring successful client engagements, consultant management, and growth.

This role provides oversight to multiple client engagements, partners with the PMO, and leads strategic initiatives, with time split across client management (30%), business development (50%), and people development (20%).

Qualifications

  • 10+ years progressive accounting and finance experience.
  • CPA or other certification desired.
  • Strong entrepreneurial spirit and motivation for personal success.
  • Excellent communication skills to present to executive level clients, internal management and candidates.
  • Ability to assess a person’s experience and qualifications to match to Bridgepoint team.
  • Self-starter and highly motivated with a strong work ethic and impeccable integrity.
  • Team-oriented with a desire to support the firm’s strategic initiatives.
  • Exceptional ability to quickly develop strong relationships with team members, clients and candidates.
  • Proven ability to manage time well in a fast-paced, ever-changing environment.
  • Experience managing multiple projects and relationships while meeting critical deadlines.

Responsibilities

  • Manage the practice’s most challenging clients and projects as an individual contributor and a team/engagement lead.
  • Deliver successful projects/solutions, resolve issues, negotiate and build trusting relationships with clients.
  • Ability and interest in business development and seeks to identify new potential projects and clients for the practice.
  • Ability to identify additional resource needs, manage budgets, people and initiatives.
  • Facilitates the exchange of ideas and opportunities in and out of their practice area.
  • Endeavors to improve performance through innovative thinking and problem-solving skills.
  • Recognized internally and externally as a leader in their field.
  • Manage a portfolio of client engagements, serving as the engagement lead to ensure client and consultant success.
  • Revenue of projects under management are expected to be $3M-$4M on an annual basis.
  • Be a billable resource on projects as required and as the situation allows.
  • Work with the PMO function within Financial Operations to ensure the engagement management processes and standards are being adhered to.
  • Serve as first point of escalation on all projects & consultants assigned.
  • Lead at least one strategic initiative each year for the local practice and the entire firm.
  • Estimated percentage of time: 30%
  • Regularly participate in networking events and other activities to develop your personal network of client contracts, and referral partners.
  • Participate in new business opportunities including meeting with prospects, defining the scope & resources as well as writing Statements of Work and Proposals.
  • Uncover new opportunities through expansion of current projects assigned, Expected revenue from the expansion of existing projects is >$1,000,000.
  • Nurture relationships with prior clients to future potential opportunities.
  • Achieve targeted revenue goal for new business that was agreed upon with practice leadership. The new logo revenue is expected to be >$1M. This along with expansion revenue target above is expected to total >$2M.
  • Estimated percentage of time: 50%
  • Manage and support consultant(s) assigned to engagement under management.
  • Provide real-time feedback to consultants to ensure their success and engagement
  • Manage/direct 6-10 direct reports, including goal setting and career pathing.
  • Assist in consultant hiring and on-boarding by working with internal recruiters to identify quality candidates with a target of 10-12 new hires per year (1 per month).
  • Embrace a continuous learning mindset and leads various training and development initiative
  • Estimated percentage of time 20%

Skills

Leadership
Client management
Communication
Strategic thinking
People management

Education

CPA certification

Job description

Bridgepoint Consulting, an Addison Group company, is seeking a Senior Manager – Business Operations to lead the Financial Operations practice, ensuring successful client engagements, consultant management, and growth.

This role provides oversight to multiple client engagements, partners with the PMO, and leads strategic initiatives, with time split across client management (30%), business development (50%), and people development (20%).

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