Senior Manager, Business Enablement & Strategy

VSP Vision; Rancho Cordova (CA); On-site; USD 74,000 - 131,000; Full time

Job summary

VSP Vision seeks a senior manager to lead a team of business and systems analysts supporting enterprise projects and strategic initiatives. You provide strategic direction for a complex service environment to ensure critical customer service and sales needs are met.

You will allocate staff to priorities, oversee development, resolve issues, and drive platform standardization across sales, marketing, and customer service. Strong communication and business partnering are essential.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Minimum of 3 years of management experience with hiring, training, assigning work and managing performance.
• Experience in fast-paced customer service or sales environments.
• Ability to analyze work processes and implement improvements.

Responsibilities

• Manage team of business and systems analysts supporting enterprise projects.
• Provide strategic direction and management for service environments.
• Allocate staff to align with business priorities and staff development.
• Support issue resolution and standardization across platforms.
• Educate partners on applicable sales, service, and marketing processes.
• Maintain effective communications within and outside the organization.
• Act as SME for operational processes in sales and service.

Skills

Team leadership

Strategic direction

Staff allocation

Project management

Stakeholder communication

Education

Bachelor's degree or equivalent

Job description

VSP Vision seeks a senior manager to lead a team of business and systems analysts supporting enterprise projects and strategic initiatives. You provide strategic direction for a complex service environment to ensure critical customer service and sales needs are met.

You will allocate staff to priorities, oversee development, resolve issues, and drive platform standardization across sales, marketing, and customer service. Strong communication and business partnering are essential.