Senior Manager, Business Development (Remote Opportunity)

Lensa; Chicago (IL); Remote; USD 95,000 - 124,000; Full time

Job summary

A leading hospitality company is seeking a Senior Manager of Business Development to drive revenue growth and build customer relationships. This remote position involves collaboration with various teams to enhance Hyatt's market share. The ideal candidate has extensive sales experience and a passion for hospitality, contributing to a culture of care and inclusivity.

Benefits

Annual allotment of free hotel stays

Flexible work schedules

Well-being initiatives

Paid Time Off

Medical, Dental, Vision

401K with company match

Qualifications

• Minimum 5 years sales experience required.
• Hospitality experience in midscale and upper mid-scale segment preferred.

Responsibilities

• Uncover and manage account portfolio of key revenue generation opportunities.
• Acquire new business opportunities impacting Hyatt Select Markets.

Skills

Sales

Relationship Building

Problem Solving

Education

Bachelor’s degree in Hotel Management, Sales, or Business

Tools

Salesforce.com

Excel

Job description

Senior Manager, Business Development (Remote Opportunity)

Senior Manager, Business Development (Remote Opportunity)

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Description

The Opportunity

Hyatt seeks an enthusiastic Senior Manager, Business Development to join our Hyatt Select Team, where you’ll join a team of field professionals who love what they do. In this role, you will be collaborating closely with the broader Commercial Services Team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedules
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
  
  

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

We are seeking a self-motivated Sales Professional who is an expert in driving high-value revenue to directly impact Hyatt Select Hotels, specializing in midscale and upper-midscale brands, driving transient and group business to support the success of the brand launch. This will be accomplished through collaboration with Hyatt Sales Force Global and National Sales to grow current customer relationships while also uncovering new high-value business opportunities not currently managed by Hyatt today to increase Hyatt’s share of wallet. Understanding key demand generators that drive business to new Hyatt Select Markets to achieve quicker RAMP, building B2B customer relationships to drive greater transient and group business for Hyatt as a whole, and the ability to collaborate with Franchise Owners/Operators will be essential to the success of the Hyatt Select brand.

Position Responsibilities

• Ability to uncover and manage account portfolio of key revenue generation opportunities within the Americas region, developing relationships directly with customers to grow Hyatt's share of wallet
• Acquire new business opportunities that directly impact Hyatt Select Markets to impact quicker ramp to fair market share and sustained market share performance both post-opening and post-conversion
• Ability to uncover new business opportunities that are currently not managed by the Hyatt Sales Force, National Sales, and/or not currently utilizing Hyatt Essential Brands
• Strategic connection between customers and hotel commercial performance to execute revenue generation initiatives and proactive sales opportunities
• Expert use of Market analytics tools to research potential acquisition accounts for Hyatt, focused on group, transient, and leisure segments
• Solicitation & qualification of new accounts to meet/exceed leads generated goals, revenue goals, and/or quota goals through market analysis, direct solicitation through telephone calls, digital communications, or outside calls
• Collaboration across multiple departments to evolve and scale efforts, including but not limited to Hyatt Sales Force and National Sales, Revenue Management, Marketing, Loyalty, Operations, Openings, and Learning Teams to support Revenue and Net Rooms Growth goals
• Brand representative of Hyatt Selects and Hyatt Corporate at Industry Events to create brand awareness and build customer relationships
• Demonstrate a commitment to Hyatt's core values
  
  

Qualifications

Qualifications

Experience

• Minimum 5 years sales experience required
• Hospitality experience in the midscale and upper mid-scale segment, experience with hotel transitions/conversions preferred
• Self-starter, strong sales knowledge of transient, group, and leisure
• Experience with multiple hotels and/or multiple brands, strong transient and group, supporting focused-service brands preferred
• Strong sales knowledge across all segments of travel
  
  

Education

• Bachelor’s degree in Hotel Management, Sales, or Business required
  
  

Computer Skills Needed To Perform This Job

• Efficient with computer skills (Word, PowerPoint, Excel, Word)
• Envision, TravelClick Suite, Salesforce.com, and CVENT Transient RFP proficiency
  
  

Additional Comments And Requirements

• Ability to travel primarily in the region, approximately 25-50%
• Outstanding time management, building customer relationships, and problem-solving skills
• Experience working in a team-oriented, collaborative environment and displays an agile work ethic
• Highly self-motivated and directed with the ability to execute tasks based on changing market conditions
  
  

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

T he salary range for this position is $95,500 to $124,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

Primary Location: US-IL-Chicago

Organization: Hyatt Corporate Office, Chicago

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Development

Req ID: CHI014642

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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