Senior Manager, Brand Risk & Crisis Strategy

Samsung Electronics; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Wellness Incentives

MBO bonus eligibility

Job summary

Samsung Electronics America, Inc. seeks a Senior Manager of Risk & Reputation to advance the US media strategy and protect the brand’s trust in the market.

You will lead crisis response, monitor trends, and provide strategic guidance to executives, coordinating with internal stakeholders and external media partners. Role requires deep experience in crisis management, media relations and governance, with the ability to train executives and craft data-driven communications.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
• 8+ years of relevant experience in risk management, corporate communications, journalism or a related field.
• Experience working directly with journalists and editors.
• Experience writing PR materials (press releases, pitch decks, story development).
• Experience managing PR agencies and technology vendors.
• Experience optimizing technology to improve media measurement tools.
• Experience collaborating with executives on large-scale issues.
• Experience designing training for executives and SEA employees.
• Experience with crisis management and governance for PR/Media support.

Responsibilities

• Lead multi-year strategy to evolve SEA’s reputational risk and crisis management program.
• Provide advisory support to executives in response to national media stories and crises.
• Collaborate with stakeholders to monitor external trends affecting the company’s reputation.
• Educate US and non-US executives on crisis management and communications.
• Analyse media landscape and advise on executive engagement with media.
• Drive data-driven media strategies and lead key SEA Corporate Communications projects.
• Coordinate executive media training and governance for messaging consistency.
• Develop media insights reports to bolster PR efforts.
• Lead crisis response planning and timely stakeholder communication.
• Guide on reputation management aligned with corporate objectives.
• Conduct regular risk assessments for senior leadership decisions.

Skills

Crisis management

Media relations

Strategic thinking

Executive communications

Project management

Education

Bachelor’s degree in Communications, Public Relations, Journalism, or related field

Tools

Media monitoring tools

Press release distribution platforms

Job description

Samsung Electronics America, Inc. seeks a Senior Manager of Risk & Reputation to advance the US media strategy and protect the brand’s trust in the market.

You will lead crisis response, monitor trends, and provide strategic guidance to executives, coordinating with internal stakeholders and external media partners. Role requires deep experience in crisis management, media relations and governance, with the ability to train executives and craft data-driven communications.