Director, Brand Risk & Crisis Communications

Samsung Electronics; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Employee Purchase Program

Tuition Assistance

Job summary

Samsung Electronics America, Inc. seeks a Director of Risk & Reputation to lead a comprehensive strategy that strengthens Samsung’s U.S. brand and mitigates threats to reputation. You will oversee a dedicated Risk & Reputation team and report to the U.S. head of Corporate Communications.

You will advise executives on crisis responses, manage media relations, and drive governance across global standards, ensuring proactive risk assessment and timely communication during events.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
• 12–15 years of experience in crisis or corporate communications, journalism, or a related field.
• Proven leadership and team management experience.
• Extensive experience working directly with journalists, editors, and media.
• Expertise in writing PR materials (press releases, pitches, story development).
• Experience managing PR agencies and technology vendors.

Responsibilities

• Develop and execute a multi-year strategy for reputational risk and crisis management.
• Lead and mentor a high-performing team with a collaborative culture.
• Partner with stakeholders to monitor external trends affecting reputation.
• Coach executives on crisis management and communications best practices.
• Advise executives on media engagement and crisis response strategies.
• Manage relationships with top media and serve as a spokesperson.
• Coordinate crisis response plans and maintain brand integrity during incidents.
• Provide governance and reporting on reputation initiatives to leadership.
• Drive projects for SEA Corporate Communications, including press materials and events.

Skills

Leadership

Crisis Communications

Media Relations

Strategic Advisory

Storytelling

Executive Coaching

Education

Bachelor's degree in Communications/Public Relations/Journalism

Tools

Media Measurement Tools

Job description

Samsung Electronics America, Inc. seeks a Director of Risk & Reputation to lead a comprehensive strategy that strengthens Samsung’s U.S. brand and mitigates threats to reputation. You will oversee a dedicated Risk & Reputation team and report to the U.S. head of Corporate Communications.

You will advise executives on crisis responses, manage media relations, and drive governance across global standards, ensuring proactive risk assessment and timely communication during events.