Senior Manager, Aviation Scheduling & Dispatch

MSG Entertainment Holdings, LLC; Village of Farmingdale (NY); Presencial; USD 96.000 - 175.000; Jornada completa

Descripción de la vacante

MSG Entertainment Corp. in New York seeks a Senior Manager, Flight Scheduling & Administration to lead the aviation dispatchers and scheduling support, ensuring accurate trip coordination, itinerary prep, and administration aligned with department standards.

This role acts as the link between the dispatch team and aviation leadership, manages workload, ensures compliance with FAA guidance, coordinates with flight crews, vendors, and finance, and supports complex executive travel.

Formación

• 8+ years of related experience.
• Bachelor’s degree or equivalent in Aviation Management, Business Administration, Operations Management or related field preferred.
• FAA Aircraft Dispatcher Certificate preferred.
• Experience supervising aviation dispatchers, schedulers, coordinators, or operational support personnel preferred.
• Strong understanding of corporate aviation operations, executive travel support, trip coordination, aircraft scheduling, and vendor coordination.

Responsabilidades

• Lead aviation dispatchers and assigned scheduling support personnel for daily flight scheduling, trip coordination, itinerary preparation, and operational administration.
• Serve as the first-line supervisor for dispatcher workload, shift coverage, task prioritization, team communication, and daily operating discipline.
• Support the Senior Director by ensuring scheduling, dispatch coordination, and administrative processes are executed consistently and accurately.
• Maintain operational awareness of company aircraft, charter lift, fractional providers, rotorcraft activity, and other approved aviation resources.
• Coordinate with flight crews, maintenance, flight attendants, executive assistants, family office staff, aviation vendors, and internal stakeholders to support seamless trip execution.
• Monitor trip activity, schedule changes, aircraft movements, crew updates, weather concerns, airport constraints, vendor requirements, and other operational factors affecting aviation support.
• Prepare, review, and maintain trip itineraries, passenger information, vendor confirmations, aircraft schedules, movement records, and related operational documentation.
• Manage vendor coordination involving FBOs, handlers, ground transportation providers, fuel providers, catering providers, charter operators, fractional providers, and trip support agencies.
• Escalate operational disruptions, service issues, schedule conflicts, weather impacts, vendor concerns, or executive travel sensitivities to the Senior Director or other aviation leadership as appropriate.
• Ensure dispatchers follow established aviation department procedures, communication standards, documentation practices, and service expectations.
• Support trip-level cost tracking, invoice review, expense documentation, vendor reconciliation, and coordination with Finance and Accounting as directed.
• Assist with operational reporting, activity summaries, schedule data, vendor performance information, and administrative records used by aviation leadership.
• Support aviation safety administration, as applicable, through accurate documentation, operational follow-up, and coordination of safety-related administrative items.
• Maintain proficiency in aviation scheduling and dispatch systems, including FOS or similar platforms.
• Promote a culture of safety, accountability, discretion, accuracy, service excellence, and operational readiness within the scheduling and dispatch team.
• Provide hands-on scheduling, dispatch coordination, or administrative support when required to maintain continuity of the aviation coordination function.

Conocimientos

Aviation scheduling

Dispatcher supervision

Vendor coordination

Project management

Educación

Bachelor’s degree

FAA Aircraft Dispatcher Certificate

Herramientas

FOS scheduling system

Microsoft Office

Descripción del empleo

MSG Entertainment Corp. in New York seeks a Senior Manager, Flight Scheduling & Administration to lead the aviation dispatchers and scheduling support, ensuring accurate trip coordination, itinerary prep, and administration aligned with department standards.

This role acts as the link between the dispatch team and aviation leadership, manages workload, ensures compliance with FAA guidance, coordinates with flight crews, vendors, and finance, and supports complex executive travel.