Aviation Dispatcher/Scheduler

The Sherwin-Williams Company; Cleveland (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

The Sherwin-Williams Company is seeking a highly organized Licensed Dispatcher/Scheduler to join our Flight Department at the Cleveland Hangar. This role oversees end-to-end travel planning for executives, guests, and flight crews, coordinating company aircraft and related ground transportation with a focus on safety, cost-efficiency, and timely operations.

Ideal candidates will hold an FAA Dispatcher’s License, a Bachelor's degree, and 3-5 years of corporate flight experience, with strong

Qualifications

• FAA Dispatcher’s License is required.
• Bachelor's degree is required.
• Aviation background and knowledge of corporate flight operations are essential.
• 3–5 years of experience in corporate flight operations are expected.
• Proficient with Windows and aviation software applications.

Responsibilities

• Plan, arrange and coordinate travel requirements for executives, guests, and flight crew.
• Manage company-owned aircraft and scheduling to ensure safety, efficiency and cost control.
• Coordinate ground transportation, lodging, and related logistics for trips.
• Maintain passenger manifests and flight crew logs; ensure accuracy of aircraft records.
• Liaise with international partners and compliance with regulations and policies.

Skills

FAA Dispatcher’s License

Aviation background

Corporate flight operations

Proficiency with aviation software

Education

Bachelor's degree

Tools

Aviation software programs

ARINC system

PFM system

Job description

The Sherwin-Williams Company is seeking a highly organized, detail-oriented, and proactive Licensed Dispatcher/Scheduler to join our Flight Department. This critical role is responsible for the end-to-end planning, arrangement, and coordination of travel requirements for company personnel, guests, and flight crew. The successful candidate will manage both company-owned aircraft, making high-stake, time-sensitive decisions regarding safety, security, personnel, and cost-efficiency. This position requires a professional capable of communicating seamlessly with executive-level management and maintaining composure in a fast-paced, and rapidly changing environment.

This position is not hybrid/remote and will be located at our Cleveland Hangar.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

• Full working knowledge and competencies related to FAR (Federal Aviation Regulations) and Corporate Company policies.
• Full working knowledge of and compliance with the Corporate Executive Travel Policy
• Full working knowledge of and compliance with the FOM (Flight Operations Manual)
• Maintain a level of professional behavior and confidentiality as it relates to executive travel
• Full working knowledge of ERP (Emergency Response Program). Is the main point of contact out of Cleveland for all emergencies
• Manage and coordinate aircraft maintenance, operations, dispatch and scheduling
• Manage all account reporting and analysis for cost centers monthly, quarterly as well as annually for executive review
• Scheduling travel for executives, company personnel and/or guests on company aircraft appropriate for the individual mission resulting in a more cost-effective and/or efficient performance
• Scheduling of crew to ensure currency and adequate work life balance
• Advanced knowledge and use of Aviation software programs and serve as the primary contact for the vendor
• Schedule ground transportation, catering and accommodations for flight crew and company passengers including executives
• Maintain passenger manifests and logs for all flights and is responsible for maintaining the accuracy of department / aircraft records
• Research, negotiate and contract for hundreds of thousands of gallons of fuel annually
• Responsible for securing and maintaining foreign travel documents for crew and all passengers
• Responsible for obtaining vendor regulatory information for approval prior to processing initial payments
• Responsible for payment of all invoices in accordance with company elected programs and has an increased level of financial accountability
• Responsible for submitting annual purchase order amounts in accordance with the approved Aviation Department budget
• Log all Aviation Department time and attendance in company time keeping system, UKG
• Coordinate with international flight support providers to ensure a safe and secure trip which includes checking overflight permits and verification and, as necessary, rush requests for visas and international travel paperwork for crew and passengers.
• Ensure International Regulatory Compliance
• Central point of contact for airborne communication for traveling flight crews and/or passengers
• May receive communication and schedule changes that require immediate attention after typical business hours
• Manage Assistant Scheduler and Administrative Assistant including training, developing, coaching, and completing the annual performance appraisal.
• Additional responsibilities as necessary

Minimum Requirements:

• FAA Dispatcher's License
• Bachelors' degree
• Aviation background
• 3-5 years working knowledge of corporate flight operations.
• Computer skills with windows applications, Word, Excel, Access etc.
• Understanding and working with a 24-hour clock and time zone changes accurately
• Understanding of all aviation related regulations
• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status

Preferred Qualifications:

• Certified Aviation Manager (CAM) certification
• Familiarity with the PFM (Professional Flight Management) system
• Familiarity with the ARINC (Aeronautical Radio Incorporated) system

Travel Requirements

• 10%