Senior Manager, App Dev – Navigator Platform Lead

United Airlines

Chicago (IL)

Hybrid

USD 141,000 - 183,000

Full time

5 days ago
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Benefits offered by this job

Flight privileges
401(k)
Medical benefits
Dental benefits
Vision benefits
Life insurance
Accident & disability insurance
Parental leave
Employee assistance program
Commuter benefits
Paid holidays
Paid time off

Job summary

United Airlines seeks a Senior Manager – IT Application Development to lead the engineering organization responsible for Navigator and critical customer service platforms. You will shape the technology strategy, modernize enterprise applications, and build high-performing teams across business, product, architecture, and security partners.

You will partner with Product, Enterprise Architecture, Cybersecurity, and Infrastructure to translate business priorities into executable roadmaps while

Qualifications

  • Bachelor's degree or higher in a related field.
  • 5+ years of technology experience with 4+ years in leadership.
  • Experience with modern web app architectures and cloud platforms.

Responsibilities

  • Lead the engineering organization for Navigator and customer service platforms.
  • Shape technology strategy and modernization at enterprise scale.
  • Drive delivery across multiple concurrent initiatives with accountability for scope, schedule, and budget.
  • Partner with Product, Enterprise Architecture, Cybersecurity, and Infra to translate business priorities into roadmaps.
  • Establish engineering practices across Agile, DevSecOps, CI/CD, and observability.
  • Ensure platforms meet high standards for availability, performance, and security.

Skills

Executive communication
Presentation skills
People leadership
Strategic thinking
Stakeholder management
Team leadership
Business acumen

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or related field
Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or related field

Tools

Dynatrace
Datadog

Job description

United Airlines seeks a Senior Manager – IT Application Development to lead the engineering organization responsible for Navigator and critical customer service platforms. You will shape the technology strategy, modernize enterprise applications, and build high-performing teams across business, product, architecture, and security partners.

You will partner with Product, Enterprise Architecture, Cybersecurity, and Infrastructure to translate business priorities into executable roadmaps while

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