Senior Manager, AI-Enabled Revenue Cycle Processes

r1rcm; United States; On-site; USD 100,000 - 145,000; Full time

Job summary

R1RCM Inc. is seeking a Senior Manager of Process Engineering to own the design, documentation, and optimization of revenue cycle workflows across payer–provider systems.

This role sits at the intersection of operations, product, and engineering, translating complex healthcare workflows into clear, testable requirements for engineering teams. The ideal candidate has 5+ years as a Business Analyst/Process Analyst/Product Analyst in healthcare, strong knowledge of the revenue cycle, excellent

Qualifications

• 5+ years of experience as a Business Analyst, Process Analyst, or Product Business Analyst in healthcare.
• Strong knowledge of healthcare revenue cycle management, including back-end operations, payor rules, claims workflows, denials management, and reimbursement methodologies.
• Proven experience in process analysis, process improvement, or operational analytics within a healthcare environment.
• Advanced analytical skills with the ability to interpret large data sets and translate findings into actionable process recommendations.
• Hands-on experience with Excel, Power BI, or similar reporting and visualization tools to track performance and outcomes.
• Ability to document workflows, business requirements, and process standards clearly and effectively.
• Strong communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.
• Strong ability to prioritize
• Strong stakeholder facilitation skills
• Comfortable managing ambiguity
• Independent, structured thinker

Responsibilities

• Support AI-enabled revenue cycle solution development using data to identify opportunities and inform expansion decisions.
• Analyze solution performance to identify patterns and translate into actions.
• Drive cross-functional execution with leadership, operations, product, engineering, vendors.
• Lead stakeholder discussions and provide actionable feedback.
• Troubleshoot operational and product issues with structured problem solving.
• Lead discovery including user interviews and process mapping to translate workflows.
• Analyze current-state processes and metrics to identify automation opportunities.
• Translate workflows into build-ready documentation: PRDs, user stories, process maps.
• Collaborate with product and engineering to refine backlog and ensure value.
• Support implementation through change management and training collaboration.
• Act as connective layer between operations, product, engineering, and executives.
• Communicate complex workflow logic to technical and non-technical audiences.
• Operate independently with prioritized work; surface risks.
• Travel up to 25%

Skills

Healthcare domain knowledge

Process analysis

Operational analytics

Documentation skills

Communication and presentation

Independent thinking

Tools

Excel

Power BI

Job description

R1RCM Inc. is seeking a Senior Manager of Process Engineering to own the design, documentation, and optimization of revenue cycle workflows across payer–provider systems.

This role sits at the intersection of operations, product, and engineering, translating complex healthcare workflows into clear, testable requirements for engineering teams. The ideal candidate has 5+ years as a Business Analyst/Process Analyst/Product Analyst in healthcare, strong knowledge of the revenue cycle, excellent