Senior Manager, AI-Enabled Revenue Cycle Workflows

R1 RCM, Inc.; Chicago (IL); Remote; USD 100,000 - 145,000; Full time

Job summary

R1 RCM Inc. is seeking a Senior Manager of Process Engineering to own the design, documentation, and optimization of healthcare revenue cycle workflows across payer–provider systems.

You will translate complex operational processes into clear, testable requirements for engineering, working at the intersection of operations, product, and engineering. This role requires deep healthcare revenue cycle knowledge, strong analytical ability, and the skill to lead cross-functional efforts.

Qualifications

• 5+ years of experience as a Business Analyst, Process Analyst, or Product Analyst in healthcare.
• Strong knowledge of healthcare revenue cycle management and claims workflows.
• Experience in process analysis and operational analytics in healthcare.
• Advanced analytical skills and ability to translate data into actions.
• Proficiency with Excel and Power BI to track performance.

Responsibilities

• Support development and drive AI-enabled revenue cycle initiatives.
• Analyze performance and translate findings into actionable recommendations.
• Lead cross-functional execution with leadership, operations, product and engineering.
• Facilitate stakeholder discussions and drive decisions forward.
• Troubleshoot issues with structured problem solving and root cause analysis.
• Lead discovery through user interviews and process mapping.
• Translate workflows into PRDs, user stories, and process maps.
• Refine backlog items and ensure alignment with business outcomes.
• Support adoption through documentation and training collaboration.
• Act as connective layer between operations, product, engineering, and leadership.

Skills

Workflow ownership

Product requirements

Cross-functional collaboration

RCM expertise

Process analysis

Stakeholder management

Independent thinker

Tools

Excel

Power BI

Job description

R1 RCM Inc. is seeking a Senior Manager of Process Engineering to own the design, documentation, and optimization of healthcare revenue cycle workflows across payer–provider systems.

You will translate complex operational processes into clear, testable requirements for engineering, working at the intersection of operations, product, and engineering. This role requires deep healthcare revenue cycle knowledge, strong analytical ability, and the skill to lead cross-functional efforts.