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POSITION SUMMARY:
We are seeking an experienced and collaborative Senior Manager of Agile Delivery to support the transformation and to lead our team of Scrum Masters and establish a scalable, practical Agile Center of Excellence (CoE) at NMDP. This role is key to maturing our Agile delivery capabilities and driving consistent practices across our IT organization.
You will play a hands-on leadership role in building and mentoring a centralized Scrum Master team, supporting cross-functional teams in adopting Agile ways of working, and working closely with IT leaders to develop best practices, delivery standards, and supporting tools. If you're passionate about guiding teams through early Agile adoption and love bringing structure to complexity, this role is for you. This is a remote position (US). #LI-Remote
- Lead and manage a team of Scrum Masters that support delivery teams across the IT organization.
- Support career development, performance feedback, and mentorship for Scrum Masters.
- Align Scrum Masters with delivery priorities, Agile coaching needs, and strategic initiatives.
Agile Practice Maturity:
- Establish and lead an Agile Center of Excellence (CoE) to define, evolve, and share Agile best practices and delivery standards.
- Support the adoption of Agile frameworks and tools across diverse teams, adapting approaches to meet teams where they are in their Agile journey.
- Promote consistent, lightweight Agile governance across delivery teams.
Tools & Process Enablement:
- Drive consistency in Agile tooling by partnering with delivery, engineering, and PMO teams.
- Develop and maintain templates, playbooks, and guidance to support Agile delivery and ceremonies.
- Help establish and support Agile communities of practice.
- Other duties as assigned.
REQUIRED QUALIFICATIONS:
Knowledge of:
- Agile frameworks and tools
- Best practices and delivery standards in Agile
- Strong working knowledge of Scrum, Kanban, and related Agile frameworks; SAFe or other scaling frameworks a plus.
- Skilled in Agile tools such as Jira, Azure DevOps, Rally, Confluence, or Miro.
- Metrics and reporting related to Agile maturity and team performance.
- Strong communicator, collaborator, and coach — able to work effectively with technical and non-technical teams.
- Passion for change management, continuous improvement, and building an Agile culture.
Ability to:
- Act as a coach and partner to product owners, delivery leaders, and business stakeholders in Agile principles and practices.
- Collaborate with IT and business leaders to identify opportunities to improve flow, predictability, and team health.
- Support changing initiatives by helping teams adopt new behaviors and delivery models.
- Partner with delivery teams and leadership to track Agile maturity, team performance, and process improvements.
- Identify and escalate risks to delivery consistency, impediments, or tool limitations.
- Contribute to the development of dashboards and reports that measure adoption, outcomes, and Agile health across teams.
Education and/or Experience:
- Bachelor’s degree in computer science, engineering/business with an emphasis in Information Technology. Equivalent related experience and/or education may be substituted for degree requirement.
- 8-10 years of experience in Agile delivery environments, including experience as a Scrum Master, Agile Coach, or Delivery Lead and emphasis on strategic execution.
- 4 years or more of experience managing or mentoring Scrum Masters and/or driving Agile adoption across multiple teams.
- 2-4 years’ experience demonstrated success in helping teams and organizations establish or mature Agile practices, especially in early-stage or hybrid environments.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- Agile certifications are a plus (e.g., Certified Scrum Master (CSM), SAFe Agilist, ICAgile Certified Professional).
BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information
Additional Information
- Number of Openings: 1
- Pay Basis: Yearly
- Schedule: Full-time
- Driver Policy: No
- Job Family: Information Technology
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