Senior Manager - Agentic Commerce & Digital Banking

Accenture; Cincinnati (OH); On-site; USD 123,000 - 317,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Bonus opportunities

Paid holidays

Job summary

Accenture Song seeks a Senior Manager to lead delivery of agentic commerce and digital ecosystem transformations for banking clients. You will translate strategy into executable programs spanning platform architecture, AI-ready data, and content ecosystems across digital channels and partner networks.

The role requires strong program leadership, financial services expertise, and deep understanding of AI-driven customer experiences and digital platforms. Travel may be involved.

Qualifications

• 10+ years of experience in consulting, digital strategy, or technology strategy within financial services
• Experience working on digital transformation, customer experience, or platform-related initiatives
• Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
• Understanding of digital marketing, content strategy, or product experience optimization
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
• Proven ability to lead complex programs and manage cross-functional teams

Responsibilities

• Lead major workstreams that modernize how banking products are distributed across digital platforms and partner ecosystems
• Design and implement strategies that connect banking platforms with fintech partners, marketplaces, and digital ecosystems
• Define integration approaches using APIs, service layers, and product data feeds to support scalable financial product distribution
• Lead solution development for platform modernization initiatives supporting future digital banking experiences
• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps
• Architect schema and structured frameworks aligned to AI retrieval and reasoning models

Skills

Senior Manager experience

Digital strategy

API integrations

AI-driven experiences

Platform architecture

Program leadership

Cross-functional collaboration

Education

Bachelor’s degree in Business, Computer Science, Engineering, or related

Job description

Accenture Song seeks a Senior Manager to lead delivery of agentic commerce and digital ecosystem transformations for banking clients. You will translate strategy into executable programs spanning platform architecture, AI-ready data, and content ecosystems across digital channels and partner networks.

The role requires strong program leadership, financial services expertise, and deep understanding of AI-driven customer experiences and digital platforms. Travel may be involved.