Senior Manager, Agentic Commerce & AI Platforms

Accenture

Walnut Creek (CA)

On-site

USD 133,000 - 338,000

Full time

14 days+

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Job summary

Accenture Song in the United States is seeking a Senior Manager to guide delivery of agentic commerce and digital ecosystem transformation for Life Sciences clients. This role translates strategic vision into programs that modernize how products and services are structured, distributed, and optimized across digital platforms and AI-enabled ecosystems.

You will lead multidisciplinary teams across strategy, technology, and experience disciplines to deliver scalable solutions, surface products

Qualifications

10+ years of experience in consulting, digital strategy, or technology strategy within Life Sciences organizations.
Experience working on digital transformation, customer experience, or platform-related initiatives.
Strong understanding of digital platforms, partner ecosystems, and API-based integrations.
Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends.
Understanding of digital marketing, content strategy, or product experience optimization.
Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps.

Responsibilities

Lead major workstreams that modernize how products and services are distributed across digital platforms and partner ecosystems.
Design and implement strategies that connect customer platforms with partners, marketplaces, and digital ecosystems.
Define integration approaches using APIs, service layers, and product data feeds to support scalable product distribution.
Lead solution development for platform modernization initiatives supporting future digital experiences.
Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.
Architect schema and structured frameworks aligned to AI retrieval and reasoning models.
Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed.
Design entity-layer clarity that reduces ambiguity for LLM interpretation.
Define standards for Agent Communication Protocols (ACP) and API readiness.
Partner with engineering to expose endpoints that support AI agent interaction.
Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
Build scalable frameworks for AI-assisted transactions.
Optimize structured data for Retrieval-Augmented Generation (RAG) environments.
Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
Reduce friction between presentation layer and structured layer.
Implement structured data QA and monitoring frameworks.
Identify gaps impacting citation eligibility or recommendation logic.
Establish governance standards for structured updates across markets.
Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
Partner with legal and security teams to assess risk exposure in agentic integrations.
Support structuring of product and customer data for analytics, personalization, and AI use cases.
Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
Collaborate with data teams to improve data accessibility across digital channels.
Serve as a key client-facing leader responsible for delivering complex transformation programs.
Manage multi-disciplinary teams across strategy, technology, design, and analytics.
Lead client workshops, working sessions, and executive updates.
Translate complex technical and strategic concepts into clear recommendations for senior client stakeholders.
Ensure delivery excellence across large transformation engagements.
Help shape the evolution of Accenture’s capabilities at the intersection of Life Sciences, AI, and digital ecosystems.
Identify emerging technologies and trends impacting customer experiences and distribution models.
Contribute to internal thought leadership on digital transformation and agentic commerce.
Collaborate across Accenture Song, Technology, and Strategy teams to develop new capabilities and offerings.