Senior Manager, Agentic Commerce & Digital Platforms

Accenture; Pittsburgh (Allegheny County); On-site; USD 180,000 - 320,000; Full time

Job summary

Accenture Song seeks a Senior Manager to lead agentic commerce and digital ecosystem transformation for Life Sciences clients. You will translate strategic vision into actionable programs, modernizing how products are structured, distributed, and optimized across digital channels and intelligent agent environments.

You will guide multidisciplinary teams spanning strategy, technology, and experience to deliver scalable solutions, with emphasis on platform architecture, data readiness, and

Qualifications

• 10+ years of experience in consulting, digital strategy, or technology strategy within Life Sciences
• Experience leading digital transformation, customer experience, or platform initiatives
• Strong understanding of digital platforms, partner ecosystems, and API-based integrations
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
• Understanding of digital marketing, content strategy, or product experience optimization
• Experience collaborating with engineering leadership to prioritize AI-readiness on technical roadmaps
• Proven ability to lead complex programs and manage cross-functional teams

Responsibilities

• Lead major workstreams that modernize product and service distribution across digital platforms and partner ecosystems
• Design strategies connecting customer platforms with partners, marketplaces, and ecosystems
• Define integration approaches using APIs, service layers, and data feeds for scalable distribution
• Lead solution development for platform modernization initiatives and future digital experiences
• Translate client objectives into executable architecture, delivery plans, and roadmaps
• Oversee data and AI readiness to support analytics, personalization, and decisioning
• Ensure governance, security, and compliance across platforms and regions
• Manage client workshops, deliver executive updates, and maintain delivery excellence

Skills

Client leadership

Digital transformation

Life sciences

API integrations

AI-driven experiences

Program leadership

Stakeholder management

Cross-functional teams

Education

Bachelor's degree in Business, CS, Engineering, or related field

Job description

Accenture Song seeks a Senior Manager to lead agentic commerce and digital ecosystem transformation for Life Sciences clients. You will translate strategic vision into actionable programs, modernizing how products are structured, distributed, and optimized across digital channels and intelligent agent environments.

You will guide multidisciplinary teams spanning strategy, technology, and experience to deliver scalable solutions, with emphasis on platform architecture, data readiness, and