Senior Manager, Industrial AI-Driven Commerce

Accenture; Walnut Creek (CA); On-site; USD 133,000 - 338,000; Full time

Job summary

Accenture Song seeks a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. You will guide multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams to drive AI-driven buying journeys.

The ideal candidate has deep industrial experience, digital and commercial strategy expertise, strong program leadership, and familiarity with AI-mediated ecosystems.

Qualifications

• 10+ years of experience in consulting, digital strategy, or technology strategy in Industrials.
• Experience leading digital transformation, customer experience, or sales effectiveness.
• Strong understanding of complex B2B buying journeys and dealer/distributor ecosystems.
• Experience with AI-driven customer experiences and AI-enabled ecosystems.

Responsibilities

• Lead major workstreams mapping industrial buyers' agent-influenced journeys.
• Advise senior client leaders on competing across direct, dealer, distributor ecosystems.
• Define and implement AI-assisted quoting, purchasing, and service transactions.
• Coach teams and deliver complex agentic commerce transformations.

Skills

Consulting experience

Digital strategy

Commercial strategy

AI & ecosystems

Executive communication

Education

Bachelor's degree or higher

Job description

Accenture Song seeks a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. You will guide multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams to drive AI-driven buying journeys.

The ideal candidate has deep industrial experience, digital and commercial strategy expertise, strong program leadership, and familiarity with AI-mediated ecosystems.