Senior Manager, Administrative Services

Keel Infrastructure; New York (NY); On-site; USD 145,000 - 185,000; Full time

Benefits offered by this job

Bonus & equity

Health benefits

Retirement plan

Referral program

Job summary

Keel Infrastructure in New York, NY is seeking a Senior Manager, Administrative Services to lead and coordinate administrative operations across three office locations, with potential for future sites. You will set standards for front-of-house, executive support, and office functions, and manage Office Managers, Executive Assistants, and Receptionists daily.

The role requires 5+ years in administrative/office management with supervisory experience; you will oversee scheduling, vendor management,

Qualifications

• 5+ years of progressive administrative, office management, or operations experience, including at least 2 years in a supervisory or team-lead capacity.
• Demonstrated ability to build and enforce consistent processes across distributed teams, with strong organizational, prioritization, and problem-solving skills.
• Clear, confident written and verbal communication; comfortable working with senior leadership and external vendors

Responsibilities

• Day-to-day management and coaching of Office Managers, Executive Assistants, and Receptionists across all three locations, including workload distribution and coverage planning
• Conduct regular check-ins and performance reviews for direct reports
• Own scheduling and coverage continuity across locations, including backup planning for absences, leave, and turnover

Skills

Office management

Leadership

Communication

Education

Bachelor's degree

Tools

Microsoft 365

Google Workspace

Job description

Careers at Keel

Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America.

At Keel, you’re not just joining a company, you’re helping build the infrastructure behind the future of compute.

Why Keel

We’re at the intersection of energy and technology, two industries transforming in real time.

The work is complex. The pace is fast. The impact is real.

You’ll Be Part Of a Team That Values

• Ownership— we take responsibility and follow through
• Collaboration— we work across teams, functions, and borders
• Curiosity— we ask questions and keep learning
• Endurance— we build for the long term

What It Feels Like To Work Here

• Fast-moving, high-growth, and hands-on
• Smart, driven people solving real challenges together
• Work that directly supports AI and next-generation infrastructure
• Room to grow, stretch, and take on more

What We Offer

• Competitive salary, bonus and equity opportunities
• Comprehensive health and wellness benefits
• Retirement savings with company contribution
• Employee referral program

We are currently looking for a Senior Manager, Administrative Services to join our team

Job Description

Role Summary

The Senior Manager, Administrative Services, leads and coordinates administrative operations across Keel Infrastructure's three office locations, with potential for additional sites in the future. This role sets consistent standards for front-of-house, executive support, and office operations functions, and manages the Office Managers, Executive Assistants, and Receptionists who deliver them day to day. The Senior Manager, Administrative Services, is accountable for service quality, staffing, and operational consistency across sites, and acts as the primary escalation point for administrative issues that cross location boundaries.

Key Responsibilities

Team Leadership & Coverage

• Day-to-day management and coaching of Office Managers, Executive Assistants, and Receptionists across all three locations, including workload distribution and coverage planning
• Conduct regular check-ins and performance reviews for direct reports
• Own scheduling and coverage continuity across locations, including backup planning for absences, leave, and turnover

Standards & Operations

• Set and maintain consistent administrative standards, procedures, and service levels across all sites, adapting for local requirements where needed
• Standardize front desk procedures, executive support protocols, and visitor and mail handling company-wide
• Assist with space planning, office moves, supply and vendor management, and budget for administrative functions

Escalation & Cross-Location Coordination

• Serve as the escalation point for administrative issues — facilities, vendor, scheduling, or staffing — that individual site staff cannot resolve independently
• Coordinate cross-location logistics for company events, executive visits, and all-hands meetings
• Monitor and report on administrative team performance and operational metrics; ensure compliance with company policy and applicable workplace regulations

Qualifications

Required

• 5+ years of progressive administrative, office management, or operations experience, including at least 2 years in a supervisory or team-lead capacity
• Demonstrated ability to build and enforce consistent processes across distributed teams, with strong organizational, prioritization, and problem-solving skills
• Clear, confident written and verbal communication; comfortable working with senior leadership and external vendors

Preferred

• Experience managing or coordinating teams across multiple physical locations
• Bachelor’s degree, or equivalent combination of education and relevant experience; proficient with standard office and scheduling software (e.g., Microsoft 365 or Google Workspace)

In addition to the below stated base salary range, this role includes a yearly bonus and a yearly equity grant.

NYC: $145,000 USD - $185,000 USD