Senior Manager, Administrative Services

Bitfarms; New York (NY); Sur place; USD 145 000 - 185 000; Plein temps

Avantages offerts par ce poste

Yearly bonus

Yearly equity grant

Résumé du poste

Keel Infrastructure, a public energy and digital infrastructure company, seeks a Senior Manager, Administrative Services to lead administrative operations across three offices. You will set consistent front-of-house standards, manage Office Managers, EAs, and Receptionists, and ensure service quality and staffing across sites.

Ideal candidates have 5+ years in admin/ops with supervisory experience, strong organizational and communication skills, and experience with vendors.

Qualifications

• 5+ years of progressive administrative/office operations experience, incl. supervisory role.
• Ability to establish processes across distributed teams with strong prioritization and problem-solving.
• Clear, confident written and verbal communication with senior leadership and vendors.

Responsabilités

• Lead and coach Office Managers, EAs, and Receptionists across three locations.
• Set consistent standards, procedures, and service levels; manage space planning and budgets.
• Escalate administrative issues and coordinate cross-location events and meetings.

Connaissances

Team leadership

Organization

Communication

Vendor management

Formation

Bachelor's degree

Outils

Microsoft 365

Google Workspace

Description du poste

Careers at Keel Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America.

Careers at Keel Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America. At Keel, you're not just joining a company, you're helping build the infrastructure behind the future of compute.

Why Keel

We're at the intersection of energy and technology, two industries transforming in real time. The work is complex. The pace is fast. The impact is real.

What It Feels Like to Work Here

• Fast-moving, high-growth, and hands-on
• Smart, driven people solving real challenges together
• Work that directly supports AI and next-generation infrastructure
• Room to grow, stretch, and take on more

What We Offer

• Competitive salary, bonus and equity opportunities
• Comprehensive health and wellness benefits
• Retirement savings with company contribution
• Employee referral program

We are currently looking for a Senior Manager, Administrative Services to join our team

Job Description

Role Summary

The Senior Manager, Administrative Services, leads and coordinates administrative operations across Keel Infrastructure's three office locations, with potential for additional sites in the future. This role sets consistent standards for front-of-house, executive support, and office operations functions, and manages the Office Managers, Executive Assistants, and Receptionists who deliver them day to day. The Senior Manager, Administrative Services, is accountable for service quality, staffing, and operational consistency across sites, and acts as the primary escalation point for administrative issues that cross location boundaries.

Key Responsibilities

Team Leadership & Coverage

• Day-to-day management and coaching of Office Managers, Executive Assistants, and Receptionists across all three locations, including workload distribution and coverage planning
• Conduct regular check-ins and performance reviews for direct reports
• Own scheduling and coverage continuity across locations, including backup planning for absences, leave, and turnover

Standards & Operations

• Set and maintain consistent administrative standards, procedures, and service levels across all sites, adapting for local requirements where needed
• Standardize front desk procedures, executive support protocols, and visitor and mail handling company-wide
• Assist with space planning, office moves, supply and vendor management, and budget for administrative functions

Escalation & Cross-Location Coordination

• Serve as the escalation point for administrative issues — facilities, vendor, scheduling, or staffing — that individual site staff cannot resolve independently
• Coordinate cross-location logistics for company events, executive visits, and all-hands meetings
• Monitor and report on administrative team performance and operational metrics; ensure compliance with company policy and applicable workplace regulations

Qualifications

Required

• 5+ years of progressive administrative, office management, or operations experience, including at least 2 years in a supervisory or team‑lead capacity
• Demonstrated ability to build and enforce consistent processes across distributed teams, with strong organizational, prioritization, and problem‑solving skills
• Clear, confident written and verbal communication; comfortable working with senior leadership and external vendors

Preferred

• Experience managing or coordinating teams across multiple physical locations
• Bachelor's degree, or equivalent combination of education and relevant experience; proficient with standard office and scheduling software (e.g., Microsoft 365 or Google Workspace)

In addition to the below stated base salary range, this role includes a yearly bonus and a yearly equity grant.

NYC

$145,000—$185,000 USD