Senior Manager, Administrative Operations – Hybrid Law Firm Leader

Alabama Chapter of the American College of Cardiology; Washington (District of Columbia); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Vision coverage

Dental coverage

Comprehensive benefits

Job summary

Keller and Heckman LLP, a renowned international law firm headquartered in Washington, D.C., seeks a strategic Senior Manager of Administrative Operations for the Washington, D.C. Office.

The role leads Professional Assistants, Paralegals, Office Services staff, and Branch Office Managers to ensure exceptional service delivery and operational consistency across offices. The position reports to the Director of Human Resources and collaborates with lawyers and leaders to drive process

Qualifications

• 5-8 years of progressively responsible administrative, operational, or management experience.
• 3+ years of leadership or supervisory experience.
• Law firm or professional services experience preferred.
• Experience supporting multiple office locations preferred.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organizational and project-management abilities, with the ability to manage multiple priorities and changing deadlines.

Responsibilities

• Oversee staff across offices to promote high-quality service delivery.
• Establish service standards, procedures, and best practices, and lead process improvements.
• Provide leadership and development for administrative personnel and conduct performance evaluations.

Skills

Leadership

People management

Communication

Project management

Strategic planning

Process improvement

Cross-office coordination

Operations optimization

Job description

Keller and Heckman LLP, a renowned international law firm headquartered in Washington, D.C., seeks a strategic Senior Manager of Administrative Operations for the Washington, D.C. Office.

The role leads Professional Assistants, Paralegals, Office Services staff, and Branch Office Managers to ensure exceptional service delivery and operational consistency across offices. The position reports to the Director of Human Resources and collaborates with lawyers and leaders to drive process