Senior Manager, Accounts Receivable & Franchise Accounting

Seminole Hard Rock Hotel & Casino; Florida; On-site; USD 120,000 - 180,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino seeks a Senior Manager of Accounts Receivable & Franchise Accounting to lead AR and billing across the enterprise. You will oversee franchise, licensing, and management-fee revenue, drive policy standardization, and manage a team responsible for accurate reporting under U.S.

GAAP. Responsibilities include month-end close for fee-driven units, P&L reviews, and collaboration with Operations, Legal, and business stakeholders to ensure strong internal controls and

Qualifications

• Bachelor's degree in Accounting/Finance is required; CPA preferred.
• 7+ years of progressive accounting experience including AR/billing and franchise accounting; hospitality or multi-entity experience a plus.
• 3+ years in a supervisory role.
• Strong knowledge of U.S. GAAP, internal controls, and financial reporting.
• Experience with ERP systems such as Workday or similar platforms; advanced Excel skills.

Responsibilities

• Own AR and billing system; drive centralization and standardization of AR and billing processes.
• Oversee invoicing for franchise, licensing, management fees and other revenue streams.
• Monitor customer aging and collections; minimize credit risk exposure.
• Manage allowance for doubtful accounts and CECL compliance.
• Lead month-end close and accruals for fee-driven units; perform P&L reviews and variance analyses.

Skills

Accounts Receivable

Billing

Franchise accounting

CECL

GAAP

Education

Bachelor's degree in Accounting/Finance

CPA preferred

Tools

Workday

Microsoft Excel

Job description

## Senior Manager, Accounts Receivable & Franchise AccountingApply: Onsite: Support Services Headquarters Building: Full time: Posted Yesterday: R16524Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Senior Manager, Accounts Receivable & Franchise Accounting owns the enterprise's Accounts Receivable and billing system, driving centralization and standardization of AR and billing processes across the enterprise. This role also leads the accounting for business units or entities that are primarily fee- or billing-driven, including but not limited to the Company’s billing of franchised, licensed, and managed hotel, café, and casino gaming properties, ensuring accurate financial reporting in accordance with U.S. GAAP. This work is referred to throughout as “franchise accounting”. The Senior Manager partners closely with Accounting, Operations, Legal, and business stakeholders to ensure accurate financial reporting, strong internal controls, efficient processes, and effective management of franchise accounting activities, while leading and developing the Accounts Receivable and franchise accounting team. ## Key Responsibilities ### Accounts Receivable & Billing* Own the enterprise's Accounts Receivable and billing system, serving as the primary owner of AR and billing policies, processes, and controls across the enterprise.* Drive centralization and standardization of Accounts Receivable and billing processes across the enterprise, reducing redundancy and increasing consistency in billing, collections, and reconciliation practices.* Oversee invoicing processes to ensure franchise, licensing, management fee, and other revenue streams are billed accurately and timely.* Monitor customer account balances and aging reports across business units, proactively managing collection efforts and minimizing credit risk exposure.* Manage the allowance for doubtful accounts and ensure compliance with CECL and other applicable accounting standards.* Strengthen internal controls and drive automation and process improvement within Accounts Receivable.* Define, track, and report on AR performance KPIs (e.g., DSO, collection effectiveness, past-due aging) and other reporting and analysis on receivable trends, collection activity, and outstanding balances, using performance data to drive accountability and continuous improvement across the enterprise.### Franchise Accounting & P&L Review* Lead accrual accounting and month-end close activities for the Company's fee- or billing-driven business units and entities, ensuring timely and accurate financial statement preparation in accordance with U.S. GAAP.* Review and approve journal entries, accruals, and account reconciliations related to assigned areas.* Perform detailed P&L reviews and variance analyses of actual results versus budget and forecast for the Company’s fee- or billing-driven entities.* Coordinate and oversee fee-related audits and reviews based on partner-reported financial statements and contractual requirements.* Ensure compliance with franchise, license, management, and other related agreements, including applicable revenue recognition accounting standards (e.g., ASC 606), supporting interpretation of related accounting provisions.* Partner with Operations, Legal, and business stakeholders to evaluate new fee arrangements and complex accounting transactions.### Leadership & Team Development* Lead, mentor, and develop Accounts Receivable and franchise accounting team members.* Establish clear performance expectations and support employee growth through coaching, training, and development.* Assist with workforce planning, recruitment, and succession planning initiatives.### Compliance, Audit & Internal Controls* Serve as a key liaison for external audits related to Accounts Receivable and franchise accounting, coordinating audit deliverables and responses.* Maintain compliance with company policies, U.S. GAAP, internal control standards, and applicable regulatory requirements.* Develop, document, and maintain accounting policies, procedures, and internal controls supporting Accounts Receivable and franchise accounting.* Monitor changes in accounting standards and regulatory requirements and assess their impact on the business.### Process Improvement & Strategic Initiatives* Identify and lead opportunities to centralize, standardize, and automate Accounts Receivable and franchise accounting processes across the enterprise.* Participate in system implementations, upgrades, and automation initiatives, including Workday.* Support strategic initiatives and perform special projects and ad hoc analyses as requested by management. ## Qualifications* Bachelor's degree in Accounting, Finance, or related field required; CPA preferred.* 7+ years of progressive accounting experience, including Accounts Receivable/billing and franchise, hospitality, or multi-entity accounting, with 3+ years in a supervisory role.* Strong knowledge of U.S. GAAP, financial reporting, internal controls, and accounting operations.* Experience managing month-end close, financial statement preparation, balance sheet reconciliations, and Accounts Receivable functions.* Franchise, licensing, management fee, hospitality, or multi-entity accounting experience strongly preferred.* Knowledge of CECL, revenue recognition, and financial compliance requirements.* Experience with ERP systems such as Workday or similar financial platforms.* Advanced proficiency in Microsoft Excel and financial reporting tools.* Strong analytical, organizational, problem-solving, and communication skills.### Why work here?Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you!### Get In TouchIf you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests.### About UsBe Iconic represents the roots of our culture.The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe.Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business.With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!