Senior Major Incident Manager | IT & Cyber Response

Yochana; Woodbridge Township (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Yochana is seeking a professional in Major Incident Management based in Woodbridge Township, NJ. The role requires strong ITIL expertise and proficiency in tools like AppDynamics and Dynatrace to handle IT/cyber incidents effectively.

The ideal candidate will have over 5 years of experience in incident management and a proven track record of coordinating resolutions with SOC and IT teams. The position emphasizes communication with stakeholders and continuous process improvement.

Qualifications

• 5+ years in Major incident management/IT/cybersecurity.

Responsibilities

• Coordinate with SOC, IT, and business teams.
• Communicate updates to stakeholders.
• Conduct RCA and improve processes.

Skills

Major Incident Management

ITIL processes

AppDynamics

Dynatrace

Datadog

Splunk

Job description

Yochana is seeking a professional in Major Incident Management based in Woodbridge Township, NJ. The role requires strong ITIL expertise and proficiency in tools like AppDynamics and Dynatrace to handle IT/cyber incidents effectively.

The ideal candidate will have over 5 years of experience in incident management and a proven track record of coordinating resolutions with SOC and IT teams. The position emphasizes communication with stakeholders and continuous process improvement.