Senior Major Case Director - Large-Loss Property Claims

IAT Insurance Group; Plano (TX); Hybrid; USD 93,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

26 PTO Days + 12 Holidays

401(k) company match

Profit sharing

Healthcare and wellness programs

Bonuses

College loan assistance

Educational assistance

Mentorship program

Dress for Your Day policy

Job summary

IAT Insurance Group in Plano, TX, seeks a Major Case Unit Director to lead complex, national property claims with exposure over $250,000. Hybrid work requires in-office Mon-Wed with option for remote Thu-Fri; fully remote considered for ideal candidates.

The role demands extensive experience, leadership, and state licensure; senior staff will train others on technical aspects and settlements.

Qualifications

• Bachelor’s degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent applicable experience.
• Equivalent applicable experience is defined as high school diploma and 16 years of relevant experience.
• Extensive experience working with commercial and homeowners’ property claims.
• At least 5 years of large loss property claims experience, with a focus on claims containing an exposure of $250,000 or more.
• Advanced technical knowledge including estimating skills using estimating software such as Xactimate and Cotality.
• Excellent coverage analysis skills with experience in drafting coverage position correspondence
• Experience handling litigated files and direction of defense counsel.
• Excellent negotiation skills.
• Ability to travel 50%
• Licensure as required by respective state(s).
• Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Responsibilities

• Handles highly complex exposure claims based on Claim Guidelines.
• Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets.
• Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials as needed.
• Reports to reinsurers as required by reporting guidelines.
• Assist Sr. Claim specialists with analysis of claim issues as needed.
• Verifies/analyzes applicable coverage for the reported loss.
• Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
• Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
• Identifies and addresses subrogation/contribution/SIU opportunities.
• Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
• Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
• Maintains resident/nonresident adjuster licenses as required.
• As one of the most senior handler roles, this person will provide continued training and development of the discipline on technical matters.
• Performs other duties as assigned.

Skills

Large loss handling

National claims experience

Negotiation skills

Leadership training

Education

Bachelor’s degree + 12 years claims experience

High school diploma + 16 years experience

CPCU or related studies

Tools

Xactimate

Cotality

Job description

IAT Insurance Group in Plano, TX, seeks a Major Case Unit Director to lead complex, national property claims with exposure over $250,000. Hybrid work requires in-office Mon-Wed with option for remote Thu-Fri; fully remote considered for ideal candidates.

The role demands extensive experience, leadership, and state licensure; senior staff will train others on technical aspects and settlements.