Senior Maintenance Supervisor

Realty Operations Group; Jersey City (NJ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Profit Sharing

Paid Time Off

Job summary

Realty Operations Group in Jersey City, NJ is seeking a Senior Maintenance Supervisor to oversee day-to-day residential maintenance operations, coordinating preventive maintenance, turns, and capital projects to meet quality standards.

You will lead the on-site maintenance team, manage vendors, ensure safety regulations are followed, and maintain resident satisfaction and asset value in a fast-paced environment.

Qualifications

• Knowledge of risk management, OSHA and MSDS.
• Exposure to complex mechanical systems (central plant, split systems, boilers).
• Strong knowledge of building systems (HVAC, plumbing, electrical, mechanical).
• Safety mindset and attention to detail.
• Leadership mentality: own it and lead it.
• Excellent written and verbal communication skills.
• Proficiency with MS Office and technology platforms.
• Experience with property management and work order systems (Yardi).
• Proven leadership, vendor management, and budgeting skills.

Responsibilities

• Assign, track, and ensure timely completion of all work orders within service targets.
• Schedule and oversee extermination services and pest control measures.
• Plan, schedule, and execute unit turns within budget and time frames.
• Source, schedule, and manage third-party contractors and service providers.
• Monitor vendor performance for timeliness and quality; ensure contract compliance.
• Prepare and process purchase orders with accurate coding.

Skills

Risk management

OSHA

MSDS

Safety mindset

Communication skills

Microsoft Office

Yardi

Vendor management

Budgeting

Fast-paced adaptability

Education

HVAC certification

EPA certification

Tools

Yardi

Microsoft Office

Job description

At Realty Operations Group, we pride ourselves on delivering a best-in-class apartment living experience, supported by a team of dedicated professionals committed to integrity, business ethics, and operational excellence. We foster an environment focused on innovation, creative problem-solving, and continuous improvement. Our team members benefit from ongoing training, development opportunities, and clear career advancement pathways in a dynamic, fast-paced environment.

We are seeking a Senior Maintenance Supervisor to join our Residential Property Operations Team. The Senior Maintenance Supervisor is responsible for overseeing all day-to-day maintenance operations of the property or properties, ensuring that service requests, apartment turns, capital projects, and preventive maintenance tasks are completed on time, within budget, and to company quality standards. This position leads the on-site maintenance team, manages vendors, and ensures compliance with safety regulations, building codes, and company policies. The Senior Maintenance Supervisor plays a critical role in maintaining resident satisfaction, protecting asset value, and delivering operational efficiency.

KEY ACCOUNTABILITIES

• Building Team: Lead, Manage and Hold Accountable
• Work Order Management
• Extermination Oversight
• Apartment Turns
• Purchase Orders and Inventory
• Building Systems and Preventative Maintenance
• Building Conditions and Curb Appeal
• Compliance and Safety
• Capital Projects Support
• Assign, track, and ensure timely completion of all work orders within established service level targets.
• Schedule and oversee extermination services, ensuring timely resolution of pest-related issues.
• Implement preventive pest control measures and maintain detailed service records.
• Plan, schedule, and execute unit turns to meet or exceed target completion times and budget.
• Source, schedule, and manage third-party contractors and service providers.
• Monitor vendor performance for timeliness, quality, and adherence to contractual agreements.
• Prepare and process purchase orders, ensuring accuracy of coding and approval compliance.
• Maintain adequate inventory levels while minimizing excess stock and waste.
• Oversee the operation and maintenance of all building systems, including HVAC, plumbing, electrical, and life safety equipment.
• Maintain high property standards for cleanliness, repairs, and aesthetic appeal.
• Ensure compliance with all building codes, safety regulations, and company standards.
• Lead, train, and hold accountable the on-site maintenance team providing coaching, performance evaluations, and progressive discipline as needed.
• Provide coaching, performance evaluations, and progressive discipline as needed.

Requirements:

• Minimum 7+ years of experience in residential property maintenance experience or equivalent.
• 3+ years of supervisory experience and a track record of hiring, developing and retaining high performing teams
• An HVAC and EPA certification

Skills:

• Knowledge of risk management, OSHA and MSDS
• Exposure to complex mechanical systems such as central plant, split systems and boilers.
• Strong knowledge of building systems (HVAC, plumbing, electrical, mechanical).
• A safety mindset and an eye for detail
• Building Ownership Mentality- Know it like you built it. Lead it like you own it.
• Excellent communication skills, both written and verbal
• Proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
• Proficiency with property management and work order systems (Yardi).
• Proven leadership, vendor management, and budgeting skills.
• Ability to work in a fast-paced environment with multiple priorities.

Physical Requirements:

• Ability to lift up to 50 lbs. and perform physical maintenance tasks.
• Ability to work in varying environmental conditions (heat, cold, outdoors).
• Availability for on-call rotation and emergency response as needed.

Company Benefits

The Company offers a benefits package which includes Medical, Dental, Vision, 401(k) Plan, Profit Sharing, Health Savings Account, Flexible Spending Accounts for Medical and Dependent Care, Pre-Tax Transit Program, Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, Long Term Disability, Paid Time Off (PTO) and Company Paid Holidays.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. E/O/E