Senior Mainframe Support Engineer - Endevor/Zowe

Broadcom; Lisle (IL); On-site; USD 59,000 - 75,000; Full time

Job summary

Broadcom is seeking a professional to provide mainframe support for Endevor and Zowe products. You will handle complex questions, ensure customer outcomes, and deliver fast, empathetic service.

The role emphasizes knowledge growth, collaboration, and leadership within a global team. You will participate in teams to improve processes, mentor colleagues, and promote self-service through knowledge sharing and community involvement.

Qualifications

• Bachelor's Degree or global equivalent in Computer Science or related discipline.
• 0-2+ years of experience.

Responsibilities

• Provide mainframe support for Endevor/Zowe products and resolve complex questions or problems.
• Promote Broadcom mission and customer experience across channels and projects.
• Expand knowledge of Broadcom Support practices and share best practices with the team.
• Mentor teammates and lead knowledge sharing to improve customer outcomes.

Skills

Customer service

Communication skills

Team leadership

Problem solving

Education

Bachelor's Degree in Computer Science

Job description

Broadcom is seeking a professional to provide mainframe support for Endevor and Zowe products. You will handle complex questions, ensure customer outcomes, and deliver fast, empathetic service.

The role emphasizes knowledge growth, collaboration, and leadership within a global team. You will participate in teams to improve processes, mentor colleagues, and promote self-service through knowledge sharing and community involvement.