Mainframe Support Engineer – Endevor/Zowe Expert

Broadcom Inc.; Lisle, Northern (IL, KY); Hybrid; USD 59,000 - 75,000; Full time

Benefits offered by this job

Discretionary annual bonus

Equity grant eligibility

Job summary

Broadcom Inc. is seeking a Support Engineer for its Mainframe team in Lisle, IL. This full-time role focuses on delivering expert Endevor/Zowe product support and ensuring customers achieve their business goals.

The role requires strong customer service and communication skills, with 0-2+ years of experience. You will work with cross-functional teams and may mentor junior engineers while maintaining Broadcom's standards for CX and technical excellence.

Qualifications

• Bachelor's Degree or global equivalent required in Computer Science or related field.
• 0-2+ years of experience in a supporting role is expected.
• Proven customer service skills and strong communication are essential.

Responsibilities

• Provide mainframe technical support for Endevor/Zowe products.
• Deliver superior customer experience following Broadcom CX principles.
• Collaborate with cross-functional teams and mentor others as needed.

Skills

Customer service

Communication skills

Technical leadership

Team collaboration

Education

Bachelor's Degree in Computer Science or related

Tools

Endevor

Zowe

Job description

Broadcom Inc. is seeking a Support Engineer for its Mainframe team in Lisle, IL. This full-time role focuses on delivering expert Endevor/Zowe product support and ensuring customers achieve their business goals.

The role requires strong customer service and communication skills, with 0-2+ years of experience. You will work with cross-functional teams and may mentor junior engineers while maintaining Broadcom's standards for CX and technical excellence.