Senior Mainframe Production Support SME (On-Call)

Smart IT Frame LLC; Plano (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Smart IT Frame LLC in Plano, TX seeks a Mainframe Production Support SME to maintain critical mainframe applications, resolve batch issues, and drive performance improvements. You will analyze production incidents, restore batch processes, and produce adhoc reports for the Line of Business. The role requires strong COBOL, JCL, Easytrieve and IMS/DB2/VSAM experience.

We expect candidate to provide hands-on SME support, during office hours and on-call as needed in a production environment.

Qualifications

• 10 years of developing and supporting mainframe-based applications.
• 10 years of developing batch using JCL.
• 10 years of analyzing and developing COBOL and Easytrieve programs.
• 10 years of experience with VSAM, DB2, IMS DBDC.
• 5 years of experience with tools such as CA7, NDMFTP, File Manager.

Responsibilities

• Support critical Mainframe applications to meet business goals.
• Address batch issues and pursue process improvements.
• Analyze production issues, restore batch processes, and create reports.
• Provide release/deployment support and production triage.
• Identify root causes and perform breakfix activities in code/DB.
• Maintain documentation of issues and business processes.
• Provide after-hours and on-call production support.

Skills

Mainframe - IMSDB, Mainframe DB2, Main

Mainframe Enterprise Cobol

Mainframe Platform

ServiceNow ITSM

Cobol

Tools

CA7

NDMFTP

File Manager

Job description

Smart IT Frame LLC in Plano, TX seeks a Mainframe Production Support SME to maintain critical mainframe applications, resolve batch issues, and drive performance improvements. You will analyze production incidents, restore batch processes, and produce adhoc reports for the Line of Business. The role requires strong COBOL, JCL, Easytrieve and IMS/DB2/VSAM experience.

We expect candidate to provide hands-on SME support, during office hours and on-call as needed in a production environment.