Senior Luxury Events Director

Fairmont Hotels & Resorts; Sonoma (CA); On-site; USD 85,000 - 92,000; Full time

Benefits offered by this job

Discounted rates for employees

Talent development programs

CSR initiatives

Learning programs and academies

Health care plans

Vacation benefits

Job summary

Fairmont Sonoma Mission Inn & Spa in Sonoma, California, seeks a Senior Event Services Manager to coordinate group events, conventions, meetings, and hotel buyouts from booking through departure, delivering exceptional guest experiences.

You will serve as the primary liaison between clients and hotel operations, drive revenue opportunities, lead cross‑functional planning, and oversee event logistics with accuracy and care.

Qualifications

• Extensive experience in catering or event services within a luxury or full-service resort environment.
• Exceptional organizational and project management skills.
• Strong communication, negotiation, and relationship-building abilities.
• Proven ability to manage multiple events and priorities simultaneously.
• Ability to work collaboratively across departments in a fast-paced luxury hospitality environment.
• Passion for delivering outstanding guest experiences and operational excellence.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Meet or exceed banquet revenue goals on a monthly, quarterly, and annual basis.
• Manage convention and group bookings from contract turnover through departure, including meeting requirements, guest room blocks, pickup, F&B, AV, and event logistics.
• Lead Conference Services for full-property buyouts and other high-profile events, coordinating planning and execution across departments.
• Act as primary operational contact for VIP clients, meeting planners, and key stakeholders.
• Maintain ownership of hotel buyouts and oversee all planning, coordination, and execution.
• Monitor event profitability by managing contracted revenue and expenses, identifying upsell opportunities.
• Build strong client relationships and ensure all event specifications are communicated and executed.

Skills

Event planning

Communication

Negotiation

Relationship building

Cross-functional teamwork

Budget management

Opera Cloud

Microsoft Office

Education

Bachelor’s degree in Hospitality or related

Tools

Opera Cloud

Job description

Fairmont Sonoma Mission Inn & Spa in Sonoma, California, seeks a Senior Event Services Manager to coordinate group events, conventions, meetings, and hotel buyouts from booking through departure, delivering exceptional guest experiences.

You will serve as the primary liaison between clients and hotel operations, drive revenue opportunities, lead cross‑functional planning, and oversee event logistics with accuracy and care.