Senior Luxury Client Experience Lead

Dolce & Gabbana S.r.l.; Starbase (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Dolce & Gabbana in Texas seeks a Senior Client Advisor to drive store performance through exceptional sales results and elevated client engagement. You will be a reference on the sales floor, delivering sophisticated experiences while meeting individual KPIs and contributing to a premium brand standard.

With strong product expertise and a passion for fashion culture, you will build lasting client relationships and support day-to-day store operations in a luxury environment that emphasizes

Qualifications

• Proven experience delivering elevated, client-centric service within luxury fashion, accessories, or premium hospitality, with a strong record of sales performance.
• Leads by example on the sales floor through exceptional client engagement, professionalism, and personal standards.
• Passion for fashion culture with a refined sense of personal style and the ability to create personalized looks.
• Strong business mindset with an entrepreneurial, results-driven approach to building and growing a client book.
• Collaborative, proactive team player who thrives in a fast-paced environment and embraces change and growth.

Responsibilities

• Lead by example on the sales floor through exceptional individual sales performance and client engagement.
• Support the onboarding of new Client Advisors and contribute to the ongoing development of team members by sharing best practices and product expertise on the sales floor.
• Deliver outstanding and elevated client and after-sale service to all visitors and clients.
• Show passion in connecting and reconnecting with clients, placing them at the center, identifying their needs and anticipating their future requests.
• Cultivate a robust client portfolio to secure a proactive and growing business.

Skills

Client engagement

Sales performance

Luxury fashion

Team player

Job description

Dolce & Gabbana in Texas seeks a Senior Client Advisor to drive store performance through exceptional sales results and elevated client engagement. You will be a reference on the sales floor, delivering sophisticated experiences while meeting individual KPIs and contributing to a premium brand standard.

With strong product expertise and a passion for fashion culture, you will build lasting client relationships and support day-to-day store operations in a luxury environment that emphasizes