Senior Logistics Operations Manager

URS Group; Gilbert (AZ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Telehealth services

401(k) with company match

PTO: vacation, sick, personal, jury, &

6 paid holidays

New vehicle supplier discounts

Employee assistance program (EAP)

Job summary

United Road is seeking a Senior Logistics Operations Manager to lead the logistics team and drive the operation's profitability. This role focuses on daily operations, staffing, customer relationships, and efficient capacity use.

You will oversee supervisors and managers, collaborate with leadership, customers, and stakeholders, and work on initiatives to improve revenue and efficiency across the logistics unit.

Qualifications

• Bachelor’s degree preferred, with 7+ years of management in transportation.
• Proficient with transportation management systems, load boards, routing/dispatch tools, and Excel.
• Knowledge of DOT and FMCSA regulations.

Responsibilities

• Staff logistics operations to meet workload demands.
• Direct and oversee management across operations.
• Monitor costs, equipment use, and revenue performance.
• Collaborate with terminal operations to maximize capacity.
• Ensure timely, efficient freight delivery and resolve issues.
• Oversee hiring, performance management, and coaching.
• Share updates with leadership on staffing, inventory, budgets, revenue and risks.
• Mentor supervisors and managers.
• Lead projects and implement new processes.
• Promote use of company technologies and services externally.

Skills

Leadership

Negotiation

People management

Process improvement

Analytical thinking

Communication

Decision making

Budgeting

Cross-functional collaboration

Education

Bachelor’s degree preferred

Tools

Transportation management systems

Load boards

Routing/Dispatch tools

Microsoft Excel

DOT/FMCSA regulations knowledge

Job description

Job DetailsJob Location: Phoenix - Gilbert, AZ 85233

The Senior Logistics Operations Manager shares responsibility for leading the logistics team and the operation’s profit and loss. This role focuses on daily operations, managing staff, maintaining strong customer relationships, and ensuring efficient use of capacity. The manager works closely with company leadership, customers, and other stakeholders, and directly oversees supervisors, managers, and their teams. This position is essential to staying competitive and meeting both operational and financial goals.

Responsibilities

• Ensure logistics operations are properly staffed to meet workload demands
• Direct and oversee management across all operations within the logistics unit
• Monitor efficiency by reviewing costs, equipment use, and revenue performance
• Collaborate with terminal operations to maximize capacity utilization
• Foster open communication aligned with company values
• Ensure timely, efficient freight delivery and resolve customer issues
• Oversee hiring, performance management, goal setting, and coaching of staff
• Share key updates with leadership on staffing, inventory, budgets, revenue, and risks
• Oversee staff use of company credit cards to ensure all purchases, receipts, and related activities comply with company policy
• Identify opportunities to increase revenue and improve operational efficiency
• Use technology to enhance performance and profitability
• Support programs that attract and retain carrier partners
• Mentor supervisors and managers to support their growth
• Lead company projects and help implement new processes and practices
• Promote the use of company technologies, products, and services internally and externally

Requirements

• Strong leadership and negotiation skills
• Effective people management abilities
• Experience with process improvement
• Strong analytical and problem-solving skills
• Commitment to safety and a positive work ethic
• Ability to foster a positive work environment through clear and supportive communication
• Sound decision-making based on KPIs, service needs, financial factors, customer relationships, and capacity
• Ability to help develop and manage budgets
• Strong communication skills across all levels of the organization

Qualifications

• Bachelor’s degree preferred, along with at least 7 years of management experience in the transportation industry, or 5+ years of leadership experience in finished vehicle transportation
• Proficient with technology, including transportation management systems, load boards, routing and dispatch tools, and Microsoft Office (especially Excel)
• Knowledge of DOT and FMCSA regulations

Benefits Summary

United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thriveevery day.

Health & Wellness

• BCBS PPO Medical with Telehealth
• Delta Dental
• NVA Vision
• Company Paid Life and AD&D
• Supplemental Life
• Dependent Life
• Short-Term Disability
• Employee Assistance Program (EAP)
• New Vehicle Supplier Discounts

Financial Benefits

• 401(k) with Company Match

Work-Life Balance

• PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
• 6 Paid Holidays