Senior Logistics Liaison & Dispatch Leader

Universal Logistics Holdings; Greer (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Universal Logistics Holdings in Greer, South Carolina, is seeking a logistics professional to coordinate daily dispatch activities within BMW's transportation network. You will manage driver assignments, monitor shipments, ensure on-time service, and collaborate with internal teams to optimize routes, improve KPIs, and maintain accurate records.

The role emphasizes safety, DOT compliance, and cost-conscious planning in a fast-paced environment, with opportunities for professional growth and

Qualifications

• 0-3+ years of experience in transportation, dispatch, logistics, warehousing, manufacturing, or distribution.
• Bachelor’s degree preferred but not required.
• Strong verbal and written communication skills.
• Excellent problem-solving and decision-making abilities.
• Strong attention to detail and organizational skills.
• Ability to multitask and perform in a fast-paced operational environment.
• Leadership mindset with the ability to coach, support, and influence others.
• Proficiency with Microsoft Excel and transportation management systems (TMS) is preferred.
• Experience working with KPIs, operational metrics, and performance reporting is a plus.

Responsibilities

• Coordinate daily routes, assign drivers, and monitor freight movement to ensure on-time service and customer satisfaction.
• Serve as the primary point of contact for drivers, BMW representatives, and internal operational teams.
• Track inbound and outbound shipments, provide real-time updates, and proactively communicate service disruptions.
• Manage driver schedules and equipment utilization to maximize efficiency and productivity.
• Monitor operational performance metrics and ensure customer KPIs are consistently achieved.
• Investigate and resolve transportation issues, including delays, breakdowns, and service exceptions.
• Maintain accurate records, manifests, logs, and transportation documentation.
• Ensure compliance with company policies, DOT regulations, and safety standards.
• Coach and support drivers while addressing performance, attendance, and operational concerns when necessary.
• Collaborate with warehouse and transportation teams to maintain smooth material flow and service execution.
• Identify opportunities for process improvement and implement solutions that enhance efficiency, quality, and cost performance.
• Support daily operational planning and contribute to the overall success of BMW’s transportation network.

Skills

Dispatching

Transportation

KPIs

Excel

TMS

Leadership

Education

Bachelor's degree preferred

Tools

Excel

TMS

Job description

Universal Logistics Holdings in Greer, South Carolina, is seeking a logistics professional to coordinate daily dispatch activities within BMW's transportation network. You will manage driver assignments, monitor shipments, ensure on-time service, and collaborate with internal teams to optimize routes, improve KPIs, and maintain accurate records.

The role emphasizes safety, DOT compliance, and cost-conscious planning in a fast-paced environment, with opportunities for professional growth and